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- Tasks: Join our Customs Clearance team and manage shipment data for smooth operations.
- Company: FedEx, the largest express transportation company globally, with a diverse team.
- Benefits: Attractive pay, training opportunities, tuition assistance, and employee discounts.
- Why this job: Be part of a trusted brand and make a real impact in logistics.
- Qualifications: Team player with knowledge of clearance processes and strong communication skills.
- Other info: Great career growth in a supportive and inclusive environment.
The predicted salary is between 30000 - 42000 £ per year.
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We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let\’s write our next chapter together.
Working hours: 37.5 hours per week
Shift pattern: 7:00 am – 3:30 pm
Salary: to be advised
What you will be doing:
• Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
• Using in-house systems to create accurate and legally compliant clearance declarations
• Contacting customers or government agencies to clarify information when needed
• Resolving routine customer and customs disputes
• Building effective relationships with our customers and helping them to choose the best suited clearance services
• Working within tight time frames in a busy office environment
What do you bring with you:
• Good team working skills with experience of contributing to team performance in a busy office environment
• Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired
• Customer focused with excellent communication skills
• Attention to detail and the ability to make sound numerical decisions within tight time deadlines
• Good analytical and problem-solving skills
• Good Microsoft Office and PC skills
What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Clearance Broker - Associate employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clearance Broker - Associate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FedEx on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to customs clearance. We recommend role-playing with a friend to get comfortable discussing your skills and experiences in a way that aligns with what FedEx is looking for.
✨Tip Number 3
Show off your analytical skills! During interviews, be ready to share examples of how you've solved problems or improved processes in previous roles. This will demonstrate your ability to thrive under pressure, just like the fast-paced environment at FedEx.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the FedEx team!
We think you need these skills to ace Clearance Broker - Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Clearance Broker role. Highlight any experience you have with customs clearance, import/export processes, and regulatory requirements. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our Customs Clearance team at FedEx. Share specific examples of how you've contributed to team performance in busy environments.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are accurate and polished.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at FedEx
✨Know Your Customs Clearance Basics
Before the interview, brush up on your knowledge of clearance principles and import/export processes. Familiarise yourself with CHIEF entries and commercial flight processing, as these are key areas for the role. Being able to discuss these topics confidently will show your commitment and understanding of the job.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills. Think about times when you resolved disputes or built strong relationships with clients. This will demonstrate your ability to handle customer interactions effectively, which is crucial for a Clearance Broker.
✨Demonstrate Teamwork Skills
Since this role involves working in a busy office environment, be ready to discuss how you've contributed to team performance in the past. Share specific instances where your teamwork made a difference, as FedEx values collaboration and a strong team dynamic.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your analytical and problem-solving skills. Prepare to discuss how you've tackled challenges under pressure, especially in relation to customs disputes or documentation accuracy. This will help illustrate your ability to think on your feet and make sound decisions.
