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- Tasks: As a Clearance Broker, you'll manage Customs processes and prepare documentation.
- Company: FedEx is a global leader in express transportation, serving over 220 countries.
- Benefits: Enjoy a competitive salary, flexible hours, and career growth opportunities.
- Other info: Full training provided; entry-level position with a focus on personal development.
- Why this job: Join a diverse team that values innovation and offers a supportive work culture.
- Qualifications: Excellent PC skills, admin experience, and strong communication are essential.
We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker at FedEx Wellingborough .
Working hours: 37.50 hours per week
Shift pattern: Monday – Friday 14.00 – 22.00 (30 min daily break)
Salary: £31,219.46
What You Will Be Doing
- Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
- Using in-house systems to create accurate and legally compliant clearance declarations
- Contacting customers or government agencies to clarify information when needed
- Resolving routine customer and customs disputes
- Building effective relationships with our customers and helping them to choose the best suited clearance services
- Working within tight time frames in a busy office environment
What Do You Bring With You
- Good team working skills with experience of contributing to team performance in a busy office environment
- Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired
- Customer focused with excellent communication skills
- Attention to detail and the ability to make sound numerical decisions within tight time deadlines
- Good analytical and problem-solving skills
- Good Microsoft Office and PC skills
What Do We Offer
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the world’s most admired companies and trusted brands year after year
We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.
FedEx in the UK is Disability Confident Committed.
FedEx was built on a philosophy that puts people first, one we take seriously.
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Clearance Broker employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clearance Broker
✨Tip Number 1
Familiarise yourself with customs regulations and procedures. Understanding the basics of customs clearance will not only help you in the role but also impress your interviewers with your proactive approach.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since you'll be dealing with customers directly, practice clear and concise communication to ensure you can handle inquiries effectively.
✨Tip Number 3
Gain experience with relevant software or systems used in logistics and customs. If you can demonstrate familiarity with these tools during your discussions, it will show your readiness for the role.
✨Tip Number 4
Network with current or former FedEx employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Clearance Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles and customer communication. Emphasise your attention to detail and any previous work in busy office environments.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Clearance Broker role at FedEx. Mention how your skills align with their requirements, particularly your PC skills and ability to work under tight deadlines.
Showcase Communication Skills: Since the role involves clear communication with customers, provide examples in your application of how you've successfully communicated in previous positions, especially in high-pressure situations.
Highlight Adaptability: FedEx values a diverse and inclusive workforce. Mention any experiences that demonstrate your adaptability and willingness to learn, as well as your commitment to contributing positively to a team environment.
How to prepare for a job interview at FedEx
✨Showcase Your Communication Skills
As a Clearance Broker, clear communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and concisely. Practice common interview questions and answers with a friend to ensure you can communicate effectively under pressure.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail when preparing documentation for Customs clearance. Be prepared to discuss specific examples from your previous experience where your attention to detail made a significant impact on your work.
✨Familiarise Yourself with Customs Processes
Understanding the basics of Customs processes can set you apart from other candidates. Do some research on common procedures and regulations that Clearance Brokers deal with, and be ready to discuss how you would handle these in your role.
✨Emphasise Your Ability to Work Under Pressure
The job involves working within tight deadlines, so it's important to convey your ability to thrive in a fast-paced environment. Share examples of past experiences where you successfully managed time-sensitive tasks while maintaining quality.