At a Glance
- Tasks: Help ensure urgent packages reach customers on time and provide excellent support.
- Company: Join FedEx, a global leader in express transportation with a diverse team.
- Benefits: Earn £14.02 per hour, plus bonuses for evening shifts and great career growth.
- Other info: Enjoy training, tuition assistance, and employee discounts while building your career.
- Why this job: Be part of a passionate team making a real difference in people's lives.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 14.02 - 14.02 £ per hour.
We have an exciting opportunity for you to join our team of Operations Support Agents at Bristol.
Working hours: 20 hours per week
Shift pattern: Monday to Friday 16.00 - 20.00
Salary: £14.02 per hour with premia paid for hours worked between 19.00 - 22.00 and 22.00 - 06.00
What you will be doing:
- Ensuring that customers' urgent packages get to the right place, on time
- Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
- Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
- Entering data into our in-house tracking system
- Running clear and effective communication and collaboration with the team, your manager, and other operations stations
- Adhering to FedEx processes, procedures and controls, and regulatory requirements
What do you bring with you:
- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together. FedEx in the UK is Disability Confident Committed. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Operation Support Agent (Traffic) in Bristol employer: FedEx
FedEx Express UK is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, competitive pay, and extensive training resources, team members are empowered to grow their skills and advance their careers. Located in Bristol, FedEx fosters a diverse and inclusive environment where every individual is valued, making it a rewarding place to contribute to a global leader in express transportation.
StudySmarter Expert Advice🤫
We think this is how you could land Operation Support Agent (Traffic) in Bristol
✨Get Local and Get Networking
The transportation and logistics sector thrives on local connections, so don’t hesitate to hit up local job fairs or industry meetups. Chat with people in the field—it could lead to a part-time gig that isn’t even advertised yet!
✨Join Community Groups
Look for community groups or forums related to transportation and logistics. Places like Facebook groups or LinkedIn communities can be great for finding opportunities and making contacts. You never know when someone might need a helping hand with logistics!
✨Be Ready for Flexibility
Part-time positions in transportation often come with varying hours, so keep your schedule flexible. Show potential employers, like FedEx, that you’re adaptable—this will make you a much more attractive candidate!
✨Showcase Your Skills
Consider creating a mini portfolio or a simple LinkedIn profile highlighting relevant experience like driving, delivery, or supply chain management. When you apply directly on our website, make sure to include this info—it’ll help you stand out in a busy field!
We think you need these skills to ace Operation Support Agent (Traffic) in Bristol
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying for a part-time role in transportation and logistics, make sure to highlight any previous experience you've got in the field. Emphasise skills like route planning, inventory management, or your familiarity with relevant software. If you've worked at a warehouse or have experience driving, sprinkle that in there!
Certifications Matter!:If you've got any certifications related to transportation or logistics—like a forklift licence or safety training—mention those! They could give you an edge over other candidates. Throw in any coursework or training relevant to the industry, as this shows you're not just looking for a job; you're dedicated to the field.
Balance Your Flexibility and Availability:Since this is a part-time role, make it clear in your application when you’re available to work. Companies like FedEx appreciate candidates who are flexible and willing to adapt to varying schedules, so highlight any days or shifts that you can easily cover!
Connect Your Cover Letter with Passion for Logistics:In your cover letter, let your excitement for the transportation and logistics industry shine through! Talk about why you want to work at FedEx, and show us how your skills and interests align with their mission. A bit of passion goes a long way in making your application stand out!
How to prepare for a job interview at FedEx
✨Master the Logistics Lingo
When you're prepping for the interview with FedEx for a part-time role in transportation and logistics, make sure you're up to speed with the key jargon. Terms like 'supply chain optimization' and 'freight management' are going to pop up, so showing you understand them will impress the interviewers!
✨Show Off Your Organisational Skills
This role will likely test your ability to manage multiple tasks and timelines. You might get asked how you would handle unexpected delays or shifts in schedules. Be ready with examples from past experiences where you’ve demonstrated strong organisational skills, which is crucial in this field.
✨Flexibility is Key!
Part-time roles in logistics often demand flexibility, so share your willingness to adapt to changing schedules or workloads. Talk about any past experiences that showcase how you managed your time effectively while juggling various responsibilities – that'll definitely resonate with the hiring team!
✨Research Tools of the Trade
Familiarise yourself with popular logistics software and tools that are commonly used in the industry. If you know of any specific systems FedEx uses, even better! Mentioning your familiarity with inventory management systems or route optimization tools can really bolster your case.
