Evening Logistics & Customer Support Agent in Swindon

Evening Logistics & Customer Support Agent in Swindon

Swindon Part-Time 14 - 14 € / hour (est.) No home office possible
FedEx Group

At a Glance

  • Tasks: Handle customer inquiries and sort deliveries for prompt service.
  • Company: Join the diverse team at FedEx Group in Swindon.
  • Benefits: Earn £14.02 per hour plus extra for late shifts, with full training provided.
  • Other info: Enjoy a supportive work environment with equal opportunities for all.
  • Why this job: Gain valuable experience in logistics while working part-time hours.
  • Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.

The predicted salary is between 14 - 14 € per hour.

FedEx Group in Swindon is seeking a part-time employee for maternity cover, working Monday to Friday from 16:00 to 20:00.

Your responsibilities will include:

  • Handling customer inquiries
  • Sorting deliveries
  • Ensuring prompt service

The position offers a competitive salary of £14.02 per hour, with additional pay for late shifts, and full training will be provided.

FedEx promotes equal opportunities and is committed to a diverse workforce.

Evening Logistics & Customer Support Agent in Swindon employer: FedEx Group

FedEx Group in Swindon is an excellent employer, offering a supportive work culture that values diversity and equal opportunities. Employees benefit from competitive pay, flexible part-time hours, and comprehensive training, making it an ideal environment for personal and professional growth. Join us to be part of a dynamic team dedicated to delivering exceptional service while enjoying the unique advantages of working in a globally recognised company.

FedEx Group

Contact Detail:

FedEx Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Evening Logistics & Customer Support Agent in Swindon

Tip Number 1

Make sure you know the ins and outs of FedEx's services. When you get that interview, show us you understand what we do and how you can help with customer inquiries and deliveries.

Tip Number 2

Practice your communication skills! As a Logistics & Customer Support Agent, you'll be chatting with customers all the time. We recommend role-playing common scenarios to boost your confidence.

Tip Number 3

Don’t forget to highlight any previous experience in customer service or logistics during your interview. We love seeing how your past roles can bring value to our team!

Tip Number 4

Apply through our website for the best chance at landing the job. It’s super easy, and we’ll keep you updated on your application status. Let’s get you on board!

We think you need these skills to ace Evening Logistics & Customer Support Agent in Swindon

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Organisational Skills
Teamwork

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer support and logistics. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Evening Logistics & Customer Support Agent role at FedEx. Let us know what makes you the perfect fit for our team.

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to the facts about your experience.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to do!

How to prepare for a job interview at FedEx Group

Know Your Role

Make sure you understand the responsibilities of an Evening Logistics & Customer Support Agent. Familiarise yourself with handling customer inquiries and sorting deliveries, as these will be key topics during your interview.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. This will demonstrate your ability to provide prompt service, which is crucial for the role.

Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to logistics and customer support. Practise how you would respond to challenges like a delivery mix-up or an unhappy customer to show your problem-solving skills.

Ask Insightful Questions

At the end of the interview, ask questions about the team dynamics or training processes. This shows your interest in the position and helps you gauge if the company culture aligns with your values.