At a Glance
- Tasks: Supervise a dynamic team and ensure smooth operations in a busy environment.
- Company: Join FedEx, a leader in logistics with a commitment to inclusivity.
- Benefits: Competitive pay, training opportunities, and employee discounts.
- Other info: Great career growth potential and supportive work culture.
- Why this job: Lead a motivated team and make a real impact on service delivery.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 34400 - 34400 £ per year.
We have an exciting opportunity for you to join our team as an Operations Supervisor at Swansea.
Working hours: 40 hours per week. Shift pattern: Monday 02:00 - 10:30, Tuesday to Friday 01:30 - 10:00 (30 minute break). Salary: £16.57 per hour (premia paid for hours worked between 19:00-22:00 and 22:00-06:00).
Responsibilities
- Supervising a team of operatives and drivers
- Making sure all team members are motivated and treated fairly and consistently
- Planning and taking action to achieve service levels targets
- Educating your team on business goals and service objectives
- Making sure your team follows safe, secure and operationally compliant working practices during the shift
Qualifications
- Experience in managing a shift and team in a busy freight processing environment is desirable
- Ability to manage own and teams time effectively with attention to detail
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
Benefits
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx in the UK is Disability Confident Committed.
Night Shift Supervisor in Swansea employer: FedEx Group
FedEx is an exceptional employer, offering a dynamic work environment in Swansea where you can thrive as a Night Shift Supervisor. With a strong focus on employee development, competitive pay, and unique benefits like reduced-rate shipping and tuition assistance, we foster a culture of support and growth. Join us to be part of a team that values motivation, fairness, and operational excellence, ensuring you have the tools and resources to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Night Shift Supervisor in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local job fairs, and join relevant online groups. You never know who might have the inside scoop on a Night Shift Supervisor role!
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to showcase your experience effectively.
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or improved service levels in previous roles. This will help you stand out as a strong candidate for the Operations Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that job!
We think you need these skills to ace Night Shift Supervisor in Swansea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing teams and working in a busy environment. We want to see how your skills match the role of Night Shift Supervisor, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for leadership and how you can motivate others to meet service level targets. Remember, we love enthusiasm!
Showcase Your Communication Skills:Good communication is key in this role. In your application, highlight any experiences where you’ve effectively communicated with your team or customers. We want to know how you keep everyone informed and engaged!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at FedEx Group
✨Know the Shift Inside Out
Make sure you understand the specific shift hours and responsibilities of a Night Shift Supervisor. Familiarise yourself with the operational challenges that come with night shifts, such as managing team dynamics and ensuring safety protocols are followed.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about situations where you’ve had to handle conflicts or ensure compliance with safety practices. This will demonstrate your ability to lead effectively in a busy environment.
✨Highlight Your Customer Focus
Be ready to discuss how you’ve prioritised customer service in previous roles. Share specific instances where your actions positively impacted service levels or customer satisfaction, as this is crucial for the Operations Supervisor role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s goals and the team’s current challenges. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
