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For Companies At a Glance
- Tasks: Deliver and pick up packages efficiently while providing excellent customer service.
- Company: Join FedEx, a leader in logistics with a commitment to inclusivity.
- Benefits: Flexible hours, competitive pay, and a chance to gain valuable experience.
- Why this job: Be part of a dynamic team and make a difference in your community.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: Temporary position with opportunities for growth and development.
Overview
This is a temporary position of up to 12 weeks based on business and operational needs. This is an interview position.
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.
Responsibilities
- Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's public image.
- Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts.
- Adheres to Courier Best Practices, operating procedures, loads van and plans route for efficient delivery and pick-up of packages and ensures proper security of Federal Express and customer property, such as packages, equipment and vehicles.
- Seeks additional business from current customers. Informs sales department of sales leads and market changes.
- Ensures that packages conform to Federal Express Canada features of service, that proper labelling is provided, and that all paperwork is neat, accurate and ensures customers have adequate supply of Federal Express shipping materials.
- Operates computerized tracking and dispatch systems ensuring input of correct information.
- Answers customer's questions on Federal Express Canada's features of service and continually keeps customers informed about the company and its services as well as Canada, US and International requirements.
- Demonstrates proficiency in features of service and equipment.
- Operates vehicle safely and efficiently, complying with all government regulations and company procedures.
- May perform aircraft and/or container loading/unloading and sorting and scanning of packages, as location and workload dictate.
Required knowledge, skills and abilities
Minimum Education
- High School Diploma or GED Equivalent
Minimum Experience
- None – No experience required
- Customer Service – 1 year (preferred)
Preferred Qualifications
Pay Transparency: Pay: Additional Details: Casual Position
Disclaimer
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs.
If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
Seasonal Courier-6 in Scarborough employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Courier-6 in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on FedEx and its services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and reduce those pre-interview jitters.
✨Tip Number 3
Dress the part! Make sure you look professional and tidy for your interview. First impressions matter, and showing up well-groomed reflects your commitment to the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate online platforms, which is a bonus for a courier role!
We think you need these skills to ace Seasonal Courier-6 in Scarborough
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Seasonal Courier. Mention any relevant customer service experience or driving skills that could set you apart!
Double-Check Everything: Before hitting that submit button, give your application a thorough once-over. Typos and errors can make a bad impression, so let’s keep it neat and professional!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at FedEx Group
✨Know the Company
Before your interview, take some time to research FedEx Canada. Understand their services, values, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Dress the Part
Since you'll be representing the company, make sure to dress professionally. A neat and clean appearance is crucial, so opt for smart casual attire that reflects the company's public image. It shows respect for the position and the interviewers.
✨Demonstrate Customer Service Skills
As a courier, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about situations where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Be Ready for Practical Questions
Expect questions related to route planning, package handling, and safety procedures. Brush up on your knowledge of best practices in courier services. Showing that you understand the operational side of the job will impress your interviewers.