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- Tasks: Lead a dynamic team, ensuring motivation and operational excellence.
- Company: Join FedEx, the world's largest express transportation company with a diverse team of 530,000.
- Benefits: Enjoy competitive pay, training, tuition assistance, and employee perks like reduced-rate shipping.
- Why this job: Be part of a respected company that values diversity, innovation, and your personal growth.
- Qualifications: Experience in team management is preferred; bring energy, enthusiasm, and strong communication skills.
- Other info: FedEx is committed to creating an inclusive workplace and offers great career advancement opportunities.
-Recruiting for operations Supervisor Hours 40 per week, working hours TBA
£15.86 per hour Monday to Friday
We have an exciting opportunity for you to join our team as an Operations Supervisor.
Working hours: 40 per week
Shift pattern: To be confirmed.
Salary: £15.86 per hour. Premia paid for hours worked between 7pm – 10pm (£1.70), and 10pm – 6am (£2.06).
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. We have 530,000 team members and value diversity. Join us and let’s write our next chapter together.
What you will be doing:
- Supervising a team of operatives and drivers
- Making sure all team members are motivated and treated fairly and consistently
- Planning and taking action to achieve service levels targets
- Educating your team on business goals and service objectives
- Making sure your team follows safe, secure and operationally compliant working practices during the shift
What do you bring with you:
- Experience in managing a shift and team in a busy freight processing environment is desirable
- Ability to manage own and team’s time effectively with attention to detail
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the world’s most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company
FedEx is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Operations Supervisor employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Familiarise yourself with FedEx's core values and culture. Understanding their People-Service-Profit philosophy will help you align your answers during interviews and demonstrate that you share their commitment to exceptional service.
✨Tip Number 2
Highlight any previous experience in managing teams, especially in a fast-paced environment. Be ready to discuss specific examples of how you've motivated team members and achieved service level targets in your past roles.
✨Tip Number 3
Prepare to showcase your communication skills. As an Operations Supervisor, you'll need to effectively educate your team on business goals and ensure compliance with operational practices, so think of scenarios where you've successfully communicated important information.
✨Tip Number 4
Demonstrate your customer focus by sharing examples of how you've gone above and beyond to meet customer needs in previous positions. This will show that you understand the importance of delivering outstanding experiences, which is key at FedEx.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and operations, especially in a busy freight processing environment. Use specific examples to demonstrate your leadership skills and ability to motivate others.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with FedEx's commitment to diversity and inclusion, and express your passion for delivering outstanding customer service.
Highlight Relevant Skills: In your application, emphasise your time management skills, attention to detail, and strong communication abilities. These are key traits for an Operations Supervisor and should be clearly articulated in your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at FedEx Group
✨Show Your Leadership Skills
As an Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team in challenging situations. Use specific examples to illustrate your ability to manage and inspire others.
✨Understand FedEx's Culture
Familiarise yourself with FedEx's People-Service-Profit philosophy and their commitment to diversity and inclusion. Demonstrating knowledge of the company's values during your interview will show that you're a good cultural fit and genuinely interested in being part of their team.
✨Highlight Your Customer Focus
FedEx places a strong emphasis on customer service. Be ready to share examples of how you've prioritised customer satisfaction in your previous roles. This could include resolving issues or going above and beyond to meet customer needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Think about potential situations you might face as an Operations Supervisor and how you would address them effectively.