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- Tasks: Lead daily station operations, ensuring top-notch service and compliance.
- Company: Join FedEx, the world's largest express transportation company.
- Benefits: Competitive salary, training, career growth, and employee discounts.
- Why this job: Make a real impact in a dynamic environment with a global leader.
- Qualifications: Leadership experience and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent development opportunities.
The predicted salary is between 48000 - 52000 £ per year.
The Station Manager – Operations is responsible for overseeing the daily operations of a station ensuring efficient service delivery, compliance with safety and regulatory standards, staff performance, and customer satisfaction. This role includes managing personnel, implementing operational procedures, and serving as the primary point of contact for internal and external stakeholders at the station level.
Hours: 37.50 per week
Salary: £60,000 to £65,000 dependent on experience.
What you will be doing:
- Directing, coaching and developing team leaders and team members to ensure they provide highest possible service in a safe and compliant operational environment
- Educating your team on current processes and procedures, targets and goals
- Making sure all activities are in line with company goals and regulatory requirements
- Overseeing operational projects and initiatives to ensure planned results are delivered on time and within budget
- Managing and controlling your station's costs and budget
- Leading continuous optimisation and improvement of business processes
- Ensuring your station's accurate and timely reporting
What do you bring with you:
- Experience in a leadership role
- Excellent analytical skills, and the ability to plan and organise meticulously
- Strong communication and social skills and ability to present to a wide audience confidently
- Excellent interpersonal skills
- Experience with leading / delivering projects
- Excellent judgement and decision-making skills
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Manager Station Operations in London employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Station Operations in London
✨Tip Number 1
Network like a pro! Reach out to current or former FedEx employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Manager Station Operations role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and operational management. Think about your past experiences and how they align with what FedEx is looking for. We want to hear your stories, so make them engaging!
✨Tip Number 3
Showcase your analytical skills during the interview. Be ready to discuss how you've used data to drive decisions in previous roles. FedEx values those who can plan meticulously and optimise processes, so let us see your thought process!
✨Tip Number 4
Don’t forget to express your passion for customer service! FedEx thrives on delivering outstanding experiences, so share examples of how you've gone above and beyond for customers in the past. It’s all about making that connection!
We think you need these skills to ace Manager Station Operations in London
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leadership roles. We want to see how you've directed and developed teams in the past, so share specific examples that demonstrate your ability to coach and motivate others.
Be Analytically Sharp: Since this role requires excellent analytical skills, don’t shy away from showcasing your planning and organisational abilities. Use your application to illustrate how you’ve tackled complex problems and delivered results in a timely manner.
Communicate Clearly: Strong communication is key for us at FedEx. When writing your application, ensure your language is clear and confident. We love candidates who can present their ideas effectively, so don’t forget to include any relevant presentation experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at FedEx Group
✨Know Your Operations Inside Out
Before the interview, dive deep into FedEx's operational procedures and safety standards. Familiarise yourself with how they align with the role of a Station Manager. This will not only show your enthusiasm but also your readiness to ensure compliance and efficiency.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing performance. Think about specific situations where you directed, coached, or developed team members to achieve high service levels. This will demonstrate your capability to lead effectively at the station.
✨Be Ready to Discuss Budget Management
Since managing costs and budgets is crucial for this role, come prepared with examples of how you've successfully controlled budgets in previous positions. Be ready to discuss your analytical skills and decision-making processes related to financial management.
✨Engage with Stakeholders
Understand the importance of communication with both internal and external stakeholders. Prepare to discuss how you've effectively communicated with diverse audiences in the past. This will show your ability to be the primary point of contact and maintain strong relationships.
