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- Tasks: Review shipments, create clearance declarations, and resolve customer disputes in a fast-paced environment.
- Company: Join FedEx, the world's largest express transportation company with a diverse team.
- Benefits: Attractive salary, training, tuition assistance, and employee discounts.
- Why this job: Make a real impact by helping customers navigate customs and enjoy a fulfilling career.
- Qualifications: Team player with communication skills and knowledge of import/export processes.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
The predicted salary is between 29000 - 36000 £ per year.
We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker at Stansted.
Working hours: 37.50 hours per week
Shift pattern: Tuesday to Saturday, 09.00 - 17.00 (30 minute break)
Salary: £32,210.89
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day‑to‑day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
- Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied
- Using in‑house systems to create accurate and legally compliant clearance declarations
- Contacting customers or government agencies to clarify information when needed
- Resolving routine customer and customs disputes
- Building effective relationships with our customers and helping them to choose the best suited clearance services
- Working within tight time frames in a busy office environment
What do you bring with you:
- Good team working skills with experience of contributing to team performance in a busy office environment
- Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired
- Customer focused with excellent communication skills
- Attention to detail and the ability to make sound numerical decisions within tight time deadlines
- Good analytical and problem‑solving skills
- Good Microsoft Office and PC skills
What do we offer:
- Attractive compensation package
- Training to get you started and on‑the‑job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced‑rate shipping
- Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.
FedEx in the UK is Disability Confident Committed. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Clearance Broker in London employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clearance Broker in London
✨Tip Number 1
Network like a pro! Reach out to people in the customs clearance field, especially those at FedEx. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of import/export processes and regulatory requirements. Show us you know your stuff and can handle the pressure!
✨Tip Number 3
Practice your communication skills. As a Clearance Broker, you'll need to clarify information with customers and agencies. Role-play with a friend to get comfortable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Clearance Broker in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clearance Broker role. Highlight your experience with customs clearance, regulatory requirements, and any relevant skills that match what we’re looking for.
Show Off Your Team Spirit: We love team players! In your application, share examples of how you've contributed to team success in busy environments. This will show us you can thrive in our dynamic Customs Clearance team.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. We want to see that you can handle documentation accurately right from the start!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our amazing team at FedEx!
How to prepare for a job interview at FedEx Group
✨Know Your Stuff
Make sure you brush up on customs clearance principles and import/export processes. Familiarise yourself with CHIEF entries and the regulatory requirements that are relevant to the role. This knowledge will not only help you answer questions confidently but also show your genuine interest in the position.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and government agencies, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in resolving disputes or clarifying information. This will demonstrate your customer-focused approach.
✨Demonstrate Team Spirit
FedEx values teamwork, so be ready to discuss your experiences working in a busy office environment. Think of specific instances where you contributed to team performance and how you built relationships with colleagues. This will highlight your ability to thrive in a collaborative setting.
✨Be Detail-Oriented
Attention to detail is crucial in this role. Prepare to discuss how you've managed tasks that required precision, especially under tight deadlines. You might even want to bring up any tools or methods you use to ensure accuracy in your work, as this will resonate well with the interviewers.
