At a Glance
- Tasks: Deliver packages with a smile while ensuring top-notch customer service.
- Company: Join the dynamic team at FedEx, a leader in logistics.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a fast-paced environment where every day is different.
- Qualifications: Must have a valid driver’s license and a positive attitude.
- Other info: Diverse and inclusive workplace welcoming all backgrounds.
This is an interview position. Provides courteous and efficient pick-up and delivery of packages on an assigned route, ensuring all shipments conform to Federal Express Canada service features and delivering related customer service functions.
Responsibilities:
- Pick up and deliver packages on an assigned route efficiently and courteously.
- Check shipments for conformance to Federal Express Canada service features.
- Provide related customer service functions.
Required Knowledge, Skills and Abilities:
- High school diploma/educational equivalent.
- Must possess a valid driver’s license and have a good driving record.
- Ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with appropriate equipment.
- One (1) year customer-oriented business experience preferred.
- Must achieve minimum threshold on mandatory pre-placement driver assessment training.
- Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset.
- Good interpersonal and communication skills.
- Good time management and organizational skills.
- Excellent customer service skills.
- Ability to multitask, handle stress and work in a highly pressured environment.
- Willingness to be flexible and work different schedules and holidays based on business needs.
Preferred Qualifications:
If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver’s license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.
Further, candidates will be assessed through careful consideration of: 1) their current driver’s abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.
Employment Equity Statement:
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
Courier-2 in Gloucester employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier-2 in Gloucester
✨Tip Number 1
Get to know the company! Research FedEx Canada and understand their values and operations. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your driving skills and be ready to discuss your driving record. Since this role requires a valid driver’s license and a good driving history, make sure you can confidently talk about your experience behind the wheel.
✨Tip Number 3
Show off your customer service skills! Be prepared with examples of how you've handled customer interactions in the past. Highlighting your ability to multitask and stay calm under pressure will definitely impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the job. Don’t forget to follow up after applying!
We think you need these skills to ace Courier-2 in Gloucester
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Be Clear About Your Driving Experience: Since this role involves driving, it's super important to mention your driving record and any relevant experience. Let us know about your valid driver’s license and any specific routes or types of deliveries you've handled before.
Demonstrate Your Ability to Handle Pressure: This job can get a bit hectic, so we want to know how you manage stress and multitask. Share examples of times when you've successfully juggled multiple responsibilities or worked under tight deadlines.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FedEx Group
✨Know Your Route
Familiarise yourself with the area you'll be covering. Understanding the streets, landmarks, and potential traffic issues can help you answer questions about time management and efficiency during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to handle the customer-oriented aspects of the job.
✨Be Ready for Physical Assessments
Since the role involves lifting and manoeuvring heavy packages, be prepared to discuss your physical capabilities. You might even want to mention any relevant experience or training that showcases your ability to handle the physical demands of the job.
✨Understand the Company Culture
Research Federal Express Canada’s values and commitment to inclusivity. Being able to speak about how you align with their mission and values can set you apart from other candidates and show that you're a good fit for their team.