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For Companies At a Glance
- Tasks: Coordinate courier schedules and ensure efficient delivery operations.
- Company: Join FedEx, the world's largest express transportation company.
- Benefits: Attractive pay, training, career growth, and employee discounts.
- Why this job: Be part of a diverse team making a real impact every day.
- Qualifications: Experience in transport coordination and strong problem-solving skills.
- Other info: FedEx values diversity and invests in your personal development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
We have an exciting opportunity to join our team as a Linehaul Dispatch Agent working within the night function.
Working hours: 37.50 hours per week
Shift pattern: 15.00 – 23.00
Salary: To be confirmed
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let\\\’s write our next chapter together.
Responsibilities
- Preparing courier schedules and routes
- Coordinating the distribution of work amongst couriers helping them to achieve station\\\’s operational goals in the most efficient way
- Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
- Providing support to the couriers and assisting them with issues resolution
- Contacting customers when needed to obtain additional information or advise on potential service-related issues
- Proactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station\\\’s productivity, volumes and performance
What you bring with you
- Experience in co-ordinating a team in a busy transport and / or dispatch environment an advantage
- Good Microsoft Office & PC skills
- Good geographical knowledge
- Focused on accuracy and attention to detail
- Driven to solve problems while using planning and organizing skills
- Able to communicate and align with different stakeholders
- Ability to manage own and teams time effectively with attention to detail in a pressurised environment
What we offer
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge, including online language courses
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.
FedEx in the UK is Disability Confident Committed.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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ED890: Linehaul Dispatch Agent (ID) employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ED890: Linehaul Dispatch Agent (ID)
✨Tip Number 1
Network like a pro! Reach out to current or former FedEx employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Linehaul Dispatch Agent role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to dispatch and team coordination. Think about examples from your past experiences that showcase your problem-solving skills and attention to detail. We want to hear how you’ve tackled challenges in a busy environment!
✨Tip Number 3
Show off your geographical knowledge during the interview! Brush up on local routes and logistics. Being able to discuss how you would optimise courier schedules will definitely impress the hiring team at FedEx.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the FedEx family. Let’s get you on board!
We think you need these skills to ace ED890: Linehaul Dispatch Agent (ID)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about the opportunity to be a Linehaul Dispatch Agent and how you can contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in transport or dispatch environments. We love seeing how your skills align with what we do at FedEx, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, attention to detail is crucial in this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at FedEx Group
✨Know Your Routes
Familiarise yourself with the geographical areas relevant to the role. Being able to discuss local routes and potential challenges shows you’re proactive and ready to hit the ground running.
✨Showcase Your Coordination Skills
Prepare examples from your past experiences where you successfully coordinated a team or managed schedules. Highlight how you ensured efficiency and resolved any issues that arose during operations.
✨Master Microsoft Office
Brush up on your Microsoft Office skills, especially Excel. Be ready to discuss how you’ve used these tools in previous roles to track performance or manage data effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves liaising with couriers and customers, demonstrating strong communication skills will be key to showing you can handle the responsibilities.
