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- Tasks: Coordinate courier schedules and monitor daily delivery cycles.
- Company: Join FedEx, the world's largest express transportation company with a diverse team.
- Benefits: Enjoy attractive pay, training, tuition assistance, and employee discounts.
- Why this job: Be part of a trusted brand that values innovation and teamwork.
- Qualifications: Experience in transport coordination and good PC skills are preferred.
- Other info: FedEx is committed to diversity and offers growth opportunities for all.
The predicted salary is between 30000 - 42000 £ per year.
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We have an exciting opportunity for you to join our team as a Linehaul Dispatch Agent working within the night function.
Working hours: 37.50 hours per week
Shift pattern: To be confirmed , but the working hours will be between 17.00 and 05.00
Salary: To be confirmed
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let\’s write our next chapter together.
What you will be doing:
• Preparing courier schedules and routes
• Coordinating the distribution of work amongst couriers helping them to achieve station\’s operational goals in the most efficient way
• Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
• Providing support to the couriers and assisting them with issues resolution
• Contacting customers when needed to obtain additional information or advise on potential service-related issues
• Proactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station\’s productivity, volumes and performance
What do you bring with you:
• Experience in co-ordinating a team in a busy transport and / or dispatch environment an advantage
• Good Microsoft Office & PC skills
• Good geographical knowledge
• Focused on accuracy and attention to detail
• Driven to solve problems while using planning and organizing skills
• Able to communicate and align with different stakeholders
• Ability to manage own and teams time effectively with attention to detail in a pressurised environment
What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge, including online language courses
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.
FedEx in the UK is Disability Confident Committed.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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ED890: Linehaul Dispatch Agent (ID) employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ED890: Linehaul Dispatch Agent (ID)
✨Tip Number 1
Familiarise yourself with FedEx's operations and values. Understanding their People-Service-Profit philosophy will help you align your answers during interviews and demonstrate that you share their commitment to exceptional service.
✨Tip Number 2
Brush up on your geographical knowledge, especially regarding the areas you’ll be dispatching to. Being able to discuss routes and logistics confidently can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of examples from your past experiences where you successfully resolved issues in a fast-paced environment, as this is crucial for the Linehaul Dispatch Agent role.
✨Tip Number 4
Network with current or former FedEx employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace ED890: Linehaul Dispatch Agent (ID)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Linehaul Dispatch Agent position. Understand the key responsibilities and required skills, such as coordinating courier schedules and having good geographical knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in transport or dispatch environments. Emphasise your problem-solving skills, attention to detail, and any experience you have with Microsoft Office and PC skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with FedEx's values and how you can contribute to their mission of delivering outstanding customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Linehaul Dispatch Agent role.
How to prepare for a job interview at FedEx Group
✨Show Your Team Coordination Skills
As a Linehaul Dispatch Agent, you'll be coordinating a team in a busy environment. Be prepared to discuss your previous experiences in team coordination and how you effectively managed tasks and communication among team members.
✨Demonstrate Problem-Solving Abilities
FedEx values individuals who can solve problems efficiently. Think of specific examples where you've successfully resolved issues in a high-pressure situation, especially related to logistics or dispatch.
✨Highlight Your Attention to Detail
Accuracy is crucial in this role. Be ready to explain how you ensure precision in your work, whether it's preparing schedules or monitoring delivery cycles. Mention any tools or methods you use to maintain accuracy.
✨Familiarise Yourself with FedEx's Culture
Understanding FedEx's People-Service-Profit philosophy can set you apart. Research their values and be ready to discuss how your personal values align with theirs, particularly regarding teamwork and customer service.
