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- Tasks: Join our team as a Courier, delivering packages and ensuring customer satisfaction.
- Company: FedEx is the world's largest express transportation company, connecting over 220 countries.
- Benefits: Enjoy competitive pay, training, tuition assistance, and employee discounts.
- Why this job: Be part of a diverse team that values your ideas and invests in your growth.
- Qualifications: Must be a reliable team player with a valid driving licence and good communication skills.
- Other info: FedEx promotes diversity and inclusion, creating a supportive work environment.
We have an exciting opportunity for you to join our team of Couriers.
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.
Working hours: 45 per week
Shift Schedule: Monday - Friday. Start/Finish 0700-1700 (60 min unpaid break)
Salary: £14.07 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.
What you will be doing:
- Representing FedEx in front of our customers, courteously picking up and delivering their packages
- Driving vehicles in FedEx fleet on defined routes in various postcodes, making sure customers’ packages get to the right place, on time
- Making sure vehicles are always operated safely and legally
- Following all FedEx Health and Safety and other company policies and procedures
What do you bring with you:
- Be a reliable team player
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
- Have an eye for detail to make sure paperwork is correct
- Holding a valid driving license for type of vehicle assigned is essential and held for 2+ years would be an advantage.
- Adaptability to external driving conditions and circumstances is required
- Commercial driving experience would be an advantage
- Basic geographical knowledge
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
E00C1: Courier (ID-UK) employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E00C1: Courier (ID-UK)
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during interviews, showcasing how you can contribute to their mission of delivering outstanding service.
✨Tip Number 2
Highlight any previous driving experience you have, especially in commercial settings. If you've worked in similar roles before, be ready to discuss specific examples of how you ensured safe and timely deliveries.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that illustrate your ability to handle challenging situations with customers. FedEx values strong customer focus, so showing your enthusiasm for providing excellent service will set you apart.
✨Tip Number 4
Be prepared to discuss your adaptability to various driving conditions. FedEx operates in diverse environments, so sharing experiences where you've successfully navigated challenges will show you're the right fit for the role.
We think you need these skills to ace E00C1: Courier (ID-UK)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Courier at FedEx. Highlight your relevant experience in your application, especially any customer service or driving roles.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your reliability, communication skills, and any previous commercial driving experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for FedEx and how you align with their values, such as teamwork and customer focus.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at FedEx Group
✨Show Your Customer Focus
As a Courier, you'll be representing FedEx in front of customers. Make sure to highlight your strong customer service skills during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Reliability and Team Spirit
FedEx values reliable team players. Be prepared to discuss your experiences working in teams and how you contribute to a positive work environment. Mention any instances where your reliability made a difference.
✨Highlight Your Driving Experience
Since a valid driving licence is essential for this role, ensure you talk about your driving experience. If you have commercial driving experience or have held your licence for over two years, make sure to emphasise that during the interview.
✨Prepare for Safety and Compliance Questions
Safety is a top priority at FedEx. Familiarise yourself with basic health and safety regulations related to driving and package delivery. Be ready to discuss how you ensure compliance with safety protocols in your previous roles.
