At a Glance
- Tasks: Deliver parcels on time and ensure vehicle security while providing excellent customer service.
- Company: FedEx values diversity and inclusion, reflecting the communities we serve.
- Benefits: Enjoy 22 days holiday, tuition assistance, free uniform, and opportunities for career advancement.
- Why this job: Join a people-first company with a positive culture and commitment to growth and inclusivity.
- Qualifications: Must have a full valid C1 Licence, Driver CPC, and excellent customer service skills.
- Other info: Premium pay for night shifts and a supportive environment for personal and professional development.
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.
As a FedEx courier, you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Shift pattern: Monday - Friday
Salary: Β£14.36 per hour. Premium paid for hours worked between 7pm - 10pm, and 10pm - 6am.
Responsibilities:
- Collection and delivery of parcels and freight to our customers
- Ensure the security of the vehicle and freight while in your possession
- Perform multi-drop deliveries
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
Requirements:
- A full valid C1 Licence along with Driver CPC and Tacho Driver Card
- Excellent customer service skills
- A positive attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
Benefits:
- 22 days holiday per year, increasing to 27 with service
- FedEx Retirement Plan
- Free Uniform and PPE
- Fully funded DCPC renewal
- Free parking
- Life assurance policy paying 4x salary
- Employee Assistance Programme for confidential support
- Hospital cash plan scheme
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group savings schemes on various items
- Opportunities for career advancement
We are committed to diversity and inclusion, celebrating different cultures, inspiring dreams, and fostering a global community where everyone is accepted. FedEx in the UK is Disability Confident βCommittedβ. FedEx was built on a philosophy that puts people first. We are an equal opportunity employer, dedicated to providing growth opportunities for all.
Courier (C1 Licence) employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Courier (C1 Licence)
β¨Tip Number 1
Familiarise yourself with FedEx's values and commitment to diversity and inclusion. During any interviews or conversations, highlight how your own experiences align with these values, showcasing your understanding of the importance of a diverse workforce.
β¨Tip Number 2
Demonstrate your customer service skills by preparing examples of past experiences where you went above and beyond for a customer. This will show that you understand the importance of being the face of the business and can handle customer interactions effectively.
β¨Tip Number 3
Be ready to discuss your knowledge of driving regulations and safety protocols. You might be asked situational questions about how you would handle specific scenarios on the road, so brush up on relevant rules and best practices.
β¨Tip Number 4
Show your flexibility and positive attitude by discussing your ability to adapt to changing schedules or unexpected challenges. Employers value candidates who can maintain a good attitude under pressure, especially in a role that involves multi-drop deliveries.
We think you need these skills to ace Courier (C1 Licence)
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the FedEx Courier position. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect your experience with driving, customer service, and any relevant qualifications like your C1 Licence and Driver CPC. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of FedEx's commitment to diversity and inclusion, and how you can contribute to their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at FedEx Group
β¨Know Your Driving Regulations
Make sure you brush up on the driving rules and regulations relevant to the role. Being knowledgeable about these will show your commitment to safety and compliance, which is crucial for a courier position.
β¨Demonstrate Customer Service Skills
As a courier, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. This will highlight your ability to represent the company positively.
β¨Show Flexibility and Independence
FedEx values employees who can work independently and adapt to changing situations. Be ready to discuss times when you've successfully managed your own workload or adapted to unexpected challenges.
β¨Highlight Your Positive Attitude
A positive attitude can make a big difference in this role. Be sure to convey your enthusiasm for the job and your willingness to contribute to a supportive team environment during the interview.