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- Tasks: Deliver parcels on time and ensure vehicle security while complying with health and safety regulations.
- Company: FedEx is a leading global express transportation company, admired for its commitment to service and diversity.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, tuition assistance, and reduced shipping rates.
- Other info: Work Monday to Friday, with premium pay for evening and night shifts.
- Why this job: Join a diverse team that values inclusion and offers great career growth opportunities in a supportive environment.
- Qualifications: Experience in multi-drop deliveries, excellent customer service skills, and a positive, flexible attitude required.
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.
FedEx in the UK is Disability Confident ‘Committed’.
Working hours: 45 per week
Shift pattern: Monday – Friday 07:00 – 17:00 hrs
Salary: £14.70 per hour. Premia paid for hours worked between 7pm – 10pm, and 10pm – 6am.
Responsibilities
- Collection and delivery of parcels and freight to our customers
- Security of the vehicle and freight while in your vehicle
- Multi drop deliveries
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
Qualifications
- Experience with multi‑drop deliveries
- Great customer service skills
- Good attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
Benefits
- 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
- FedEx Retirement Plan
- Free Uniform and PPE
- Free parking
- Life assurance policy which pays out 4 x salary
- Employee Assistance Programme provides you with confidential support, information and advice to help you with your wellbeing
- Hospital cash plan scheme
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group scheme savings on many items
- Great career opportunities
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Courier (B Licence) employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier (B Licence)
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest paths and potential traffic hotspots can significantly improve your efficiency and impress your future employer.
✨Tip Number 2
Brush up on your customer service skills. As a courier, you'll be interacting with customers regularly, so demonstrating a friendly and professional attitude during any pre-interview interactions can set you apart.
✨Tip Number 3
Understand the importance of health and safety regulations in the transport industry. Being knowledgeable about these can show your commitment to safety and responsibility, which is crucial for this role.
✨Tip Number 4
Network with current or former FedEx employees if possible. They can provide valuable insights into the company culture and expectations, helping you tailor your approach when applying.
We think you need these skills to ace Courier (B Licence)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a courier at FedEx. Highlight your experience with multi-drop deliveries and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your driving experience, knowledge of driving regulations, and any relevant customer service roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive attitude and ability to work independently. Mention specific examples of how you've successfully managed deliveries or provided excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a courier role.
How to prepare for a job interview at FedEx Group
✨Showcase Your Customer Service Skills
As a courier, you'll be the face of the company. Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've handled customer interactions positively and effectively.
✨Demonstrate Your Driving Knowledge
Since the role requires a good understanding of driving rules and regulations, be prepared to discuss your driving experience. Mention any relevant certifications or training you have, and be ready to answer questions about road safety and vehicle checks.
✨Emphasise Flexibility and Independence
FedEx values a positive attitude and the ability to work independently. Be sure to convey your flexibility in working hours and your capability to manage tasks without constant supervision. Share instances where you've successfully worked alone or adapted to changing situations.
✨Align with Their Values
FedEx places a strong emphasis on diversity and inclusion. Familiarise yourself with their culture and values, and express how your own beliefs align with theirs. This shows that you're not just looking for a job, but that you genuinely want to be part of their team.