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- Tasks: Deliver packages and represent FedEx with excellent customer service.
- Company: Join FedEx, the world's largest express transportation company, serving over 220 countries.
- Benefits: Enjoy competitive pay, training, career growth, and employee perks like reduced-rate shipping.
- Why this job: Be part of a diverse team that values your ideas and invests in your development.
- Qualifications: Must have a valid driving licence and be a reliable, energetic team player.
- Other info: FedEx is committed to diversity and inclusion, creating a welcoming workplace for all.
We have an exciting opportunity for you to join our team of Couriers.
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.
Working hours: 45 hours per week
Shift Schedule: Monday-Friday. Start/Finish: 0700-1700 (60 min unpaid break)
Salary: £14.07 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.
What you will be doing:
- Representing FedEx in front of our customers, courteously picking up and delivering their packages
- Driving vehicles in FedEx fleet on defined routes in various postcodes, making sure customers’ packages get to the right place, on time
- Making sure vehicles are always operated safely and legally
- Following all FedEx Health and Safety and other company policies and procedures
What do you bring with you:
- Be a reliable team player
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
- Have an eye for detail to make sure paperwork is correct
- Holding a valid driving license for type of vehicle assigned is essential and held for 2+ years would be an advantage.
- Adaptability to external driving conditions and circumstances is required
- Commercial driving experience would be an advantage
- Basic geographical knowledge
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
- FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Courier (B Licence) employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier (B Licence)
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during any interviews, showcasing that you share their commitment to customer service and teamwork.
✨Tip Number 2
Highlight your driving experience and knowledge of local areas. Being able to discuss specific routes or geographical knowledge can demonstrate your readiness for the role and your ability to navigate efficiently.
✨Tip Number 3
Prepare to discuss how you handle challenging situations on the road. FedEx values adaptability, so sharing examples of how you've successfully managed difficult driving conditions or customer interactions can set you apart.
✨Tip Number 4
Show enthusiasm for the role and the company. Expressing genuine interest in being part of a team that delivers exceptional service can resonate well with interviewers and reflect your passion for the job.
We think you need these skills to ace Courier (B Licence)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Courier role at FedEx. Emphasise your driving experience, customer service skills, and any previous roles that demonstrate reliability and teamwork.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work for FedEx and how your values align with their commitment to service and diversity.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and adaptability to different driving conditions. These are key attributes that FedEx is looking for in a Courier.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at FedEx Group
✨Show Your Customer Focus
As a Courier, you'll be representing FedEx in front of customers. Be prepared to discuss your previous experiences where you demonstrated excellent customer service skills. Highlight any situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Driving Experience
Since a valid driving licence is essential for this role, be ready to talk about your driving history. Mention any commercial driving experience you have and how you've adapted to various driving conditions. This will show that you're capable and reliable on the road.
✨Emphasise Teamwork and Reliability
FedEx values team players, so share examples of how you've worked effectively within a team. Discuss your reliability and how you contribute positively to group dynamics, as this will resonate well with their company culture.
✨Prepare for Health and Safety Questions
Safety is paramount in this role. Familiarise yourself with basic health and safety regulations related to driving and package handling. Be ready to discuss how you prioritise safety in your work and any relevant training you've received.
