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- Tasks: Deliver packages and represent FedEx with excellent customer service.
- Company: Join FedEx, a global leader in logistics and delivery services.
- Benefits: Enjoy 22 days holiday, free uniform, and tuition assistance.
- Why this job: Be the face of FedEx, making a real impact in your community.
- Qualifications: Must have a full valid class 2 licence and great customer service skills.
- Other info: Diversity and inclusion are at the heart of our culture.
About the role
We are looking for a FedEx courier to join our team in Belfast. As the face of FedEx, you will deliver parcels on time to our customers.
Working hours
45 per week, Monday‑Friday 06:30 – 16:30.
Responsibilities
- Represent FedEx in front of customers, courteously picking up and delivering packages.
- Drive vehicles in the FedEx fleet on defined routes, ensuring parcels reach the right place on time.
- Operate vehicles safely and legally, following all health, safety, and company policies.
- Complete procedural checks on your vehicle and comply with health and safety regulations.
- Secure the vehicle and freight while in your vehicle, perform multi‑drop deliveries.
Qualifications
- Full valid class 2 licence, Driver CPC, and Tacho Driver Card.
- Great customer service skills and ability to work independently and flexibly.
- Good understanding of driving rules and regulations.
What you’ll get
- £15.01 per hour, premium paid for hours worked between 7pm‑10pm and 10pm‑6am.
- 22 days holiday a year (+1 day for every full year worked between Jan‑Dec, up to 27 days).
- FedEx Retirement Plan.
- Free uniform and PPE.
- Fully funded DCPC renewal.
- Free parking.
- Life assurance policy paying 4× salary.
- Employee Assistance Programme.
- Hospital cash plan scheme.
- Tuition assistance for external training.
- Reduced rate shipping for international packages.
- Group scheme savings on many items.
- Great career opportunities.
Equal Opportunity Employer
FedEx is an equal opportunity employer. We are committed to a diverse and inclusive workforce and provide growth opportunities for all. We are Disability Confident and Committed.
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Courier employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier
✨Tip Number 1
Familiarise yourself with the local area and routes in Belfast. Knowing the quickest and most efficient ways to navigate the city will not only impress during your interview but also help you perform better in the role.
✨Tip Number 2
Brush up on your customer service skills. As a courier, you'll be the face of FedEx, so demonstrating a friendly and professional attitude during any interactions will set you apart from other candidates.
✨Tip Number 3
Understand the importance of health and safety regulations in driving. Being knowledgeable about these policies shows that you take the role seriously and are committed to maintaining a safe working environment.
✨Tip Number 4
Be prepared to discuss your flexibility and ability to work independently. Highlighting examples from past experiences where you've successfully managed your time and tasks can demonstrate your suitability for the role.
We think you need these skills to ace Courier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Courier at FedEx. Highlight your relevant experience or skills that align with their requirements, such as customer service and driving regulations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Courier position. Emphasise your driving qualifications, customer service experience, and any previous roles that demonstrate your ability to work independently.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for FedEx specifically and how your values align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail.
How to prepare for a job interview at FedEx Group
✨Know the Company
Before your interview, take some time to research FedEx. Understand their values, mission, and the importance they place on customer service. This will help you align your answers with what they are looking for.
✨Demonstrate Your Driving Skills
Since a full valid class 2 licence is required, be prepared to discuss your driving experience. Share any relevant stories that highlight your ability to drive safely and efficiently, especially in busy areas.
✨Showcase Your Customer Service Skills
As a courier, you'll be the face of FedEx. Be ready to provide examples of how you've delivered excellent customer service in the past. Highlight your positive attitude and ability to handle challenging situations.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety regulations related to driving and parcel delivery. Being able to discuss these during your interview will show that you take safety seriously and are prepared for the role.
