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- Tasks: Supervise a dynamic team and ensure top-notch service delivery during night shifts.
- Company: Join FedEx, the world's largest express transportation company with a diverse team.
- Benefits: Attractive pay, training opportunities, tuition assistance, and employee discounts.
- Why this job: Be part of a passionate team making a real impact in global logistics.
- Qualifications: Experience in shift management and a strong customer focus are preferred.
- Other info: FedEx values diversity and offers excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for you to join our team as an Operations Supervisor.
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
Working hours: 37.5 hours
Shift pattern: Night Time
Salary: to be confirmed
What you will be doing:
- Supervising a team of operatives and drivers
- Making sure all team members are motivated and treated fairly and consistently
- Planning and taking action to achieve service levels targets
- Educating your team on business goals and service objectives
- Making sure your team follows safe, secure and operationally compliant working practices during the shift
What do you bring with you:
- Experience in managing a shift and team in a busy freight processing environment is desirable
- Ability to manage own and teams time effectively with attention to detail
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is committed to diversity and inclusion. Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity, and inclusion happens because we do it together. FedEx in the UK is Disability Confident Committed. FedEx was built on a philosophy that puts people first. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Operations Supervisor (Night Time) in City of London employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor (Night Time) in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former FedEx employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Supervisor role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. Think about your past experiences and how they align with FedEx's values. We want to see your passion for delivering outstanding service!
✨Tip Number 3
Show off your leadership skills during the interview! Be ready to discuss how you've motivated teams in the past and how you plan to keep your future team engaged. Remember, it's all about creating a positive work environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the FedEx family. Let’s make this happen together!
We think you need these skills to ace Operations Supervisor (Night Time) in City of London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the Operations Supervisor role, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FedEx Group
✨Know the Company Inside Out
Before your interview, take some time to research FedEx and its core values. Understand their People-Service-Profit philosophy and how it shapes their operations. This will not only show your enthusiasm but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be managing a team. Prepare examples from your past experiences where you've successfully motivated and led a team. Highlight your ability to handle challenges and ensure that everyone is treated fairly and consistently.
✨Demonstrate Your Customer Focus
FedEx prides itself on outstanding customer service. Be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where your actions directly contributed to a positive customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to managing shifts, ensuring safety compliance, and achieving service level targets. Practising these responses will help you feel more confident during the interview.
