At a Glance
- Tasks: Ensure urgent packages reach customers on time and handle delivery inquiries.
- Company: Join FedEx, the world's largest express transportation company with a diverse team.
- Benefits: Earn £14.02 per hour, plus bonuses for evening shifts and great career opportunities.
- Other info: Enjoy extensive training, tuition assistance, and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team making a real impact in global logistics.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 14.02 - 14.02 £ per hour.
We have an exciting opportunity for you to join our team of Operations Support Agents at Bristol.
Working hours: 20 hours per week
Shift pattern: Monday to Friday 16.00 - 20.00
Salary: £14.02 per hour with premia paid for hours worked between 19.00 - 22.00 and 22.00 - 06.00
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well.
What you will be doing:
- Ensuring that customers' urgent packages get to the right place, on time
- Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
- Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
- Entering data into our in-house tracking system
- Running clear and effective communication and collaboration with the team, your manager, and other operations stations
- Adhering to FedEx processes, procedures and controls, and regulatory requirements
What do you bring with you:
- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together. FedEx in the UK is Disability Confident Committed. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Operation Support Agent (Traffic) in Bristol employer: FedEx Group
FedEx is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours and competitive pay, including additional premiums for evening shifts, employees benefit from extensive training resources and career advancement opportunities. Located in Bristol, our diverse team thrives in a collaborative environment where innovation is encouraged, making every day rewarding as we connect the world through our services.
StudySmarter Expert Advice🤫
We think this is how you could land Operation Support Agent (Traffic) in Bristol
✨Tap into Local Job Boards
Look for part-time opportunities on local job boards or industry-specific sites related to logistics and supply chain. These platforms often host job listings that may not make it to the larger job boards, giving you an edge!
✨Connect with the Community
Join local logistics and supply chain forums or Facebook groups where businesses might post about part-time roles. These communities can provide insights, and you might even find someone who can put in a good word for you!
✨Be Available for Immediate Start
Since many part-time logistics roles need quick hires, being available for an immediate start can be a big plus. Make sure to highlight your flexibility when chatting with potential employers like FedEx Group.
✨Showcase Your Skills on Our Platform
We recommend creating a strong profile on our website to connect with logistics firms looking for part-time talent. Show off your relevant skills and experience to make it easier for companies like FedEx Group to spot you!
We think you need these skills to ace Operation Support Agent (Traffic) in Bristol
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a logistics and supply chain role like Operation Support Agent (Traffic), make sure to emphasise any relevant experience you've got. Even if it’s just an internship or volunteer work, show how you've dealt with supply chain processes, inventory management, or even basic logistics tasks. This helps us see you in action!
Showcase Your Technical Skills:For logistics roles, familiarity with software like SAP, Oracle, or even Excel can really set you apart. Be sure to mention these skills in your CV and, if possible, include examples of how you've used them effectively in previous roles or projects.
Keep It Flexible:Since this is a part-time position, let us know about your availability in your cover letter! If you can work certain shifts or have a flexible timetable, make that clear – we love flexibility as much as you do!
Tailor Your CV to Logistics:Your CV isn't just a list of jobs; it should tell a story about your journey in logistics. Use bullet points to break down your achievements and any metrics that show your impact in previous roles. Did you help reduce costs or improve efficiency? Quantify that success to grab our attention!
How to prepare for a job interview at FedEx Group
✨Know Your Supply Chain Basics
Make sure you brush up on key concepts in logistics and supply chain management. Understand terms like Just-In-Time, inventory management, and demand forecasting, as these might pop up in the conversation. Being able to discuss these confidently shows you’re not just going through the motions and have a genuine interest in the role.
✨Be Ready for Scenario-Based Questions
Logistics can be unpredictable, so expect questions that test your problem-solving skills. For instance, they might ask how you'd handle a sudden supply chain disruption. Think through examples from your studies or past experiences, showing how you can adapt and make quick decisions in a tight spot.
✨Flexibility is Key
Since this is a part-time gig, the interviewers will likely look for candidates who are flexible and willing to jump into different roles as needed. Be ready to discuss your availability and how you can help during peak times. This kind of openness can really set you apart!
✨Highlight Your Tech Savviness
In logistics, it's essential to be comfortable with various software tools, from inventory management systems to basic Excel functions. If you've used any specific tools or platforms in the past, make sure to mention them. This not only shows your technical skills but also your readiness to dive into the job!
