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- Tasks: Lead a team to ensure timely and safe delivery of shipments.
- Company: Join FedEx Freight, a leader in logistics and transportation.
- Benefits: Enjoy competitive pay, growth opportunities, and a dynamic work environment.
- Why this job: Make an impact by enhancing customer satisfaction and team development.
- Qualifications: High school diploma required; strong communication and organisational skills preferred.
- Other info: Fast-paced dock environment with opportunities for travel and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Position Overview: Lead employees to ensure customer satisfaction by moving all shipments on time and damage-free.
Essential Functions:
- Lead, manage, educate, and develop company employees focusing on retention and growth.
- Supervise and direct employee work, including pre-shifts, with a focus on quality, customer deliverables, and safety performance, identifying and overseeing improvements.
- Actively monitor, record, and educate employees on unsafe acts/conditions, correcting immediately using corrective actions as needed.
- Provide feedback and follow-up with all impacted employees.
- Plan daily manpower needs and set schedules to ensure timely and damage-free delivery and pickup of freight.
- Communicate job assignments clearly and concisely, coordinating with all employees.
- Monitor service freight and ensure compliance with cut time schedules.
- Analyze opportunities to reduce costs and improve efficiencies while maintaining safety standards.
- Assist customers with rate quotes, claim information, and setting appointments.
- Monitor performance data and gather information for reporting.
- Build relationships and maintain positive communication with all business partners to meet service standards.
- Identify freight that is incorrectly weighed or classified.
- Ensure all OS&D (Overages, Shortages, and Damages) are identified and processed properly.
Administrative Functions:
- Comply with all applicable laws and regulations, as well as company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Ability to travel as needed.
- Good written, verbal, and interpersonal communication skills.
- Thorough knowledge of the LTL industry, DOT rules, OSHA laws, hazardous materials regulations, NMFC, and tariff rules, preferred.
- Ability to work independently and as part of a team.
- Good organizational skills and multi-tasking ability.
- Knowledge of Microsoft Office and Internet.
Working Conditions:
- Dock environment with exposure to weather, fumes, dust, and noise.
- Hours may vary based on operational needs.
- Frequent contact with service center personnel in a fast-paced, deadline-oriented setting.
Pay Transparency and Additional Details:
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. For assistance during the application process, contact 800-888-8252 or ADAAssistance@freight.fedex.com. Discrimination based on compensation inquiries is prohibited, with specific exceptions related to job functions.
Supv-Operations employer: FedEx Freight
Contact Detail:
FedEx Freight Recruiting Team
ADAAssistance@freight.fedex.com
StudySmarter Expert Advice 🤫
We think this is how you could land Supv-Operations
✨Tip Number 1
Familiarise yourself with the LTL industry and relevant regulations like DOT rules and OSHA laws. This knowledge will not only help you in interviews but also demonstrate your commitment to safety and compliance.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you improved employee performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss how you would handle specific operational challenges, such as managing manpower needs or ensuring timely deliveries. This shows that you're proactive and ready to tackle the role head-on.
We think you need these skills to ace Supv-Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Supv-Operations position. Highlight your relevant experience in leading teams and ensuring customer satisfaction in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, knowledge of the LTL industry, and any relevant safety compliance experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your background makes you a perfect fit. Mention specific examples of how you've successfully managed teams and improved operational efficiencies.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at FedEx Freight
✨Showcase Your Leadership Skills
As a Supv-Operations, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed employees in the past.
✨Demonstrate Industry Knowledge
Familiarise yourself with the LTL industry, DOT rules, and OSHA laws. During the interview, mention specific regulations or practices that are relevant to the role to show your expertise.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you ensure clear communication among team members and how you handle feedback and conflict resolution.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to monitor performance data or improve efficiencies, and be ready to explain your thought process and outcomes.
