At a Glance
- Tasks: Coordinate courier schedules and ensure efficient delivery operations.
- Company: Join FedEx, the world's largest express transportation company.
- Benefits: Competitive salary, training, career growth, and employee discounts.
- Other info: Diverse and inclusive workplace with excellent development opportunities.
- Why this job: Be part of a dynamic team making a real impact in global logistics.
- Qualifications: Experience in transport coordination and strong problem-solving skills.
The predicted salary is between 31603 - 31603 £ per year.
We have an exciting opportunity for you to join our team as a Dispatch Agent.
Working: 37.5 hours per week
Salary: £31,603.14 pa
Hours of work: 1400-2200 Monday to Friday
What you will be doing:
- Preparing courier schedules and routes
- Coordinating the distribution of work amongst couriers helping them to achieve station's operational goals in the most efficient way
- Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
- Providing support to the couriers and assisting them with issues resolution
- Contacting customers when needed to obtain additional information or advise on potential service-related issues
- Proactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station's productivity, volumes and performance
What do you bring with you:
- Experience in co-ordinating a team in a busy transport and/or dispatch environment is an advantage
- Good Microsoft Office & PC skills
- Good geographical knowledge
- Focused on accuracy and attention to detail
- Driven to solve problems while using planning and organizing skills
- Able to communicate and align with different stakeholders
- Ability to manage own and team's time effectively with attention to detail in a pressurised environment
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge, including online language courses
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year.
Diversity & Inclusion:
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident 'Committed'.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Linehaul Dispatch Agent employer: FedEx Express México
At FedEx, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and individual contributions. As a Linehaul Dispatch Agent, you'll benefit from an attractive compensation package, extensive training resources, and opportunities for career advancement within one of the world's most admired companies. Join us in our Parkhouse East Industrial Estate location, where your role is vital in delivering outstanding service to our global community.
