Middle Office Oversight & Control Manager – Global Investment Operations (UK) 2-year FTC

Middle Office Oversight & Control Manager – Global Investment Operations (UK) 2-year FTC

Job title – Middle Office Oversight & Control Manager – Global Investment Operations (UK) 2-year FTC

Location – London

About Federated Hermes;

Federated Hermes, Inc. is a global leader in active, responsible investment management, with $871.2B in assets under management, as of October, 31st, 2025. We deliver investment solutions that help investors target a broad range of outcomes and provide equity, fixed‑income, alternative/private markets, multi‑asset, and liquidity management strategies to more than 11,000 institutions and intermediaries worldwide.

Our clients include corporations, government entities, insurance companies, foundations and endowments, banks, and broker/dealers. Headquartered in Pittsburgh, Federated Hermes has more than 2,000 employees in London, New York and offices worldwide. For more information, visit FederatedHermes.com

Main Function of the role:

Following the acquisition of Hermes Investments by Federated in 2018, strategic initiatives to harmonise processes and practices are a strong element of the global change agenda. This role will provide Investment Operations BAU and change management support within a programme of work designed to reinforce firm wide integration, create opportunities for commercial growth, and deliver operational efficiency improvements across the US and UK. Phase one of harmonisation is adoption of consistent Trading Order Management System (OMS) and Federated Hermes Limited (FHL) will be moving from the current OMS to new Equity and Fixed income OMS platforms consistent with the US office, creating a harmonised global model.

A key component is to establish an interim TMP Trade Management Provider model. This will serve to support the core middle office functions specific to transaction management. The interim structure will introduce a newly defined Global Model. This role sits within the Investment Operations – Middle Office team reporting to the Head of Transaction Control and Oversight. As a Middle Office Oversight and control Manager you will have a varied role supporting the new OMS and supporting systems with a broad view across all Front Office and Operations functions. This will also entail being the main escalation point to help manage the new tri‑party outsource model.

Time will be split between picking up the new BAU processes and managing the tri‑party outsource relationship:

• Third Party management and engagement (Custodians, Brokers, Fund Accountants, TA’s)
• Transparency look through for EMIR reporting of in scope instruments
• Bank Loans, lack of end‑to‑end service
• Inventory Management (e.g. SSI’s, Standing instructions, Fund lists)
• Tri‑party resolution and management of NT and BNY

Key task and responsibilities:

Responsible for the management of end‑to‑end Middle Office services for Money Market BNY TA flow

• Ensure delivery of service is line with agreed SLA
• Transparency look through for EMIR reporting for in scope instruments
• Inventory management along with Third party management and engagement
• Build influential relationship with internal clients within Investment Teams and other key stakeholders
• Input into relevant KPI’s and MI reporting
• Support the progression of development and change management for Middle Office
• Manage middle office tasks and team members to meet BAU responsibilities
• Represent FHI on internal and external calls with clients and external partners
• Ensure compliance with industry and internal policies, procedures and support prompt escalation of all relevant issues / incidents
• Provide support for the design and delivery of the strategic target operating model for the global trade matching, confirmation, and messaging services maintaining a broad view across all Front Office and Operations functions.
• Supporting the Team to maintain programme momentum and sustain a strong level of support for the successful delivery of day‑to‑day operational service.

Minimum experience required:

• Deep knowledge and experience of the Equity, Fixed Income and cash processing in institutional and pooled funds environment
• Experience of query management in fast paced environmentExperience of managing outsourced service provision
• Worked with NT and or BNY as middle office service providers

Experienced Required:

• Knowledge of offshore fund administration
• Charles River and Bloomberg Aim knowledge

Candidate Profile:

• Self‑starter, highly motivated and focussed on operational excellence
• Delivery, deadline and results driven
• Good interpersonal and communication skills
• Ability to build and maintain influential relationships
• Ability to work well within a small team
• Strong organisational skills, with the ability to prioritise and manage a number of activities concurrently
• Ability to co‑ordinate functions with many stakeholders
• Ability to manage business relationships at senior levels across all departments and functions
• Ability to interact appropriately with clients, service providers and internal stakeholders
• Ability to negotiate effectively with external suppliers
• Ability to present and interpret clear and relevant MI to a high standard

Diversity, Inclusion and Flexible Working

We believe in genuine opportunity, fairness, and respect for all applicants and aim to ensure that no current or prospective employee is subject to discrimination or treated less favourably on the basis of their disability, gender identity or expression, race, ethnicity, religion or belief, marriage or civil partnership, pregnancy and maternity, age, sex, or sexual orientation, or disability.

We understand that applicants may have different needs and expectations related to their working arrangements and are committed to a discussion on flexible working. Please raise these with your Recruitment contact to discuss what type of arrangements can work for you and the role for which you are applying.

We welcome applications from all eligible candidates, and we particularly encourage applications from qualified candidates who identify as women and/or are from a Black, Asian and Minority Ethnic background, as these groups are underrepresented throughout the financial services sector.

We are a Disability Confident Employer and participate in the “Offer of Interview” scheme, intended to actively encourage applications from people with a disability or long‑term condition and offer an interview to those who meet the minimum criteria set out within this job description. You will need to let us know if you would like to opt in to this scheme by contacting Jessica Sheehan at Jessica.sheehan@federatedhermes.com or +44 207 702 0888. You do not need to share details of your disability or long‑term condition.

If you would benefit from alternative methods of applying or for workplace adjustments during the recruitment process, please also let us know by contacting Jessica Sheehan at Jessica.sheehan@federatedhermes.com or +44 207 702 0888 to discuss the support you need.

Please note that Federated Hermes operate a hybrid working policy where employees are required to attend the office 3 days a week.