At a Glance
- Tasks: Provide first-line IT support and troubleshoot user issues in a fast-paced environment.
- Company: Global investment management firm based in London with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Experience in IT support and strong communication skills are essential.
- Other info: Adaptable role with opportunities to learn and grow in a global firm.
The predicted salary is between 28800 - 43200 £ per year.
A global investment management firm in London seeks an IT Help Desk Coordinator to deliver first-line support to users. The role requires experience in IT support, strong communication skills, and knowledge of technologies such as SharePoint, Windows 10, and Active Directory.
Successful candidates will show initiative and be able to work independently. This position emphasizes the flexibility to adapt to changing business requirements and effective priority management.
London IT Help Desk Coordinator employer: Federated Hermes Limited
Contact Detail:
Federated Hermes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London IT Help Desk Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in investment management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with SharePoint, Windows 10, and Active Directory. Real-life examples of how you've tackled IT issues will make you stand out.
✨Tip Number 3
Be adaptable! Employers love candidates who can pivot when business needs change. Prepare to share stories that highlight your flexibility and how you've successfully managed priorities in past roles.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Help Desk Coordinator role. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace London IT Help Desk Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and showcases your knowledge of technologies like SharePoint, Windows 10, and Active Directory. We want to see how your skills match the role, so don’t be shy about making it relevant!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Help Desk Coordinator role. Share examples of how you've shown initiative and managed priorities in past roles – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Federated Hermes Limited
✨Know Your Tech
Make sure you brush up on your knowledge of SharePoint, Windows 10, and Active Directory. Be ready to discuss how you've used these technologies in past roles, as this will show your technical expertise and readiness for the job.
✨Show Off Your Communication Skills
Since this role involves delivering first-line support, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a user with a common issue, so think about how you can make your explanations clear and concise.
✨Demonstrate Initiative
Prepare examples of times when you've taken the initiative in previous roles. Whether it was solving a problem before it escalated or suggesting improvements to processes, showing that you can work independently and proactively will impress the interviewers.
✨Adaptability is Key
Be ready to discuss how you've adapted to changing business requirements in the past. Think of specific situations where you had to shift priorities quickly and how you managed those changes effectively. This will highlight your flexibility and ability to thrive in a dynamic environment.