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- Tasks: Lead a dynamic team in managing print projects and customer accounts.
- Company: Join a leading firm in the print and communications market, known for innovative solutions.
- Benefits: Enjoy opportunities for personal development and a collaborative work environment.
- Why this job: Be part of a growing sector with a focus on teamwork and customer satisfaction.
- Qualifications: Experience in print production and team management is essential.
- Other info: Ideal for those looking to enhance their skills in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
The Company:
My client specializes in large and complex projects in the print and communications market which allows them to deliver the best print solutions.
The Role:
- The Print Department is responsible for the account management, purchase & supply of customer print and corporate gifts. This category is growing quickly and a new recruit is required to join the team.
- The role is a Management and technical role, and the successful applicant will need to demonstrate a record of managing a team and dealing with technical print production, as well as skills in both commercial and customer service.
- Manage a team of Account Managers onsite and remote.
- Liaise with all departments internally including sales, CSD, and finance.
- Prepare reports and statistics for SMT.
- Manage and liaise with the current print supply base while exploring all options.
- Develop and grow key accounts, offering solutions across the whole print management category to improve profitability.
- Resolve product-specific queries from direct customers and internal sources.
- Any other duty as directed by management.
Requirements:
- Background in print production is required.
- Experience in managing a team.
- Experienced in the use of all Microsoft Office packages.
- Exceptional eye for detail.
- A team player with a desire to develop new skills and committed to personal and team development.
- Track record in customer service and account growth.
- A willingness to develop customer-facing skills is essential.
- Confidence to be customer-facing if called upon.
Team Manager – Print Management employer: Federal Management System, Inc.
Contact Detail:
Federal Management System, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager – Print Management
✨Tip Number 1
Familiarise yourself with the latest trends in print management and production. Being knowledgeable about current technologies and solutions will not only impress during interviews but also show your commitment to the industry.
✨Tip Number 2
Network with professionals in the print and communications sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous team management experiences in detail. Be ready to share specific examples of how you've successfully led teams, resolved conflicts, and improved processes in a print production environment.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you’ve gone above and beyond for clients. Highlighting your ability to manage key accounts and resolve issues will demonstrate your fit for the role.
We think you need these skills to ace Team Manager – Print Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in print production and team management. Use specific examples that demonstrate your ability to lead a team and manage customer accounts effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the print industry and detail how your skills align with the requirements of the role. Mention your experience with Microsoft Office and your commitment to customer service.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements, such as improvements in account growth or successful project completions. This will help illustrate your capability in managing teams and delivering results.
Prepare for Technical Questions: Since the role involves technical print production, be ready to discuss your knowledge and experience in this area during the application process. Highlight any relevant projects or challenges you've successfully navigated.
How to prepare for a job interview at Federal Management System, Inc.
✨Showcase Your Management Experience
Be prepared to discuss your previous experience in managing teams. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage the Account Managers effectively.
✨Demonstrate Technical Knowledge
Since the role involves technical print production, brush up on your knowledge of print processes and technologies. Be ready to answer questions about print management and how you can apply your expertise to improve operations and customer satisfaction.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service and account growth. Prepare examples of how you've handled difficult customer situations or contributed to account development in the past. This will show your commitment to exceptional customer service.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is required, ensure you're comfortable discussing how you've used these tools in previous roles. Be ready to provide examples of reports or presentations you've created that demonstrate your attention to detail and analytical skills.
