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- Tasks: Support individuals into sustainable employment through tailored action plans and CV writing.
- Company: Fedcap UK is a not-for-profit organisation dedicated to improving economic mobility and community well-being.
- Benefits: Enjoy 33 days of annual leave, a £500 benefits scheme, and health & wellbeing support.
- Why this job: Make a real impact in your community while working in a supportive and mission-driven environment.
- Qualifications: Experience in target-driven roles, strong organisational skills, and proficiency in Microsoft 365 required.
- Other info: We actively welcome applications from diverse backgrounds, including disabled individuals and military families.
The predicted salary is between 22600 - 25000 £ per year.
Fedcap UK (part of The Fedcap Group) is a not-for-profit organisation. Our mission is to improve economic mobility by unlocking opportunities that move the dial for individuals and communities. Internationally, Fedcap has nearly 90 years of experience, supporting over 245,000 people annually to help improve their economic well-being and their quality of life through education, health, employability and economic development practice areas.
Drawing on the experience and scale of the Fedcap Group, the UK delivers a growing portfolio of programmes, to deliver holistic solutions that meet local and national priorities and empower individuals to thrive.
We deliver leading employability solutions across a range of UK contracts and local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities.
At Fedcap, we embed social value in how we work – from who we hire, to who we partner with, to how we deliver services that create lasting change. Whether that’s supporting a young parent into their first job, helping someone return after time away from work due to health or personal circumstances, or supporting a small business become more inclusive – our mission is to create impact where it matters most.
The Role
As an Employment Adviser, you’ll help change people’s lives by supporting them into sustainable employment. You’ll deliver high-quality, personalised support to people who are long-term unemployed and participate in the Department for Work and Pensions’ Restart Scheme. Committed to providing an excellent service to every customer, your role will involve carefully assessing individual needs, creating tailored action plans and CVs, and offering a range of support, from skills development to job search assistance. While you’ll have targets designed to support positive outcomes, you’ll also be supported in your role and will be encouraged to innovate and develop networks. Some of your customers may have complex needs and you might work with specialised services to support them.
Salary:£27,642, rising to £29,407 following successful 9-month probation
Location:Onsite in Burnley (BB11 1NN)
Hours:Mon-Fri 9am-5pm
What You\’ll Be Doing
Ensuring your personal performance targets and Key Performance Indicators (including quality and compliance levels) are met.
Managing a caseload of customers, holding initial appointments, and producing SMART action plans to ensure appropriate and effective activity is undertaken by all customers according to their level of job readiness.
Producing CVs and other documentation required by the customer to support them to apply for work.
Addressing customers’ personal barriers to employment and supporting them through a structured pathway of activities. Providing challenge, advice, and guidance where appropriate to develop customers’ capability in the recruitment process, ensuring they have the necessary skills and confidence to secure employment.
Identifying, structuring, and recommending wellbeing and training solutions, working in close consultation with your team to meet the specific needs of participants and employers.
Your Skills & Experience
Able to embrace our company values which areKindness, Respect, Integrity, and Innovation.
You will have proven experience of working in a target-driven environment.
You’ll have high levels of attention to detail and accuracy to maintain customer records – experience of working with Microsoft 365 is a requirement, and CRM solutions will be an advantage.
Proven ability to build rapport, understand, and empower individuals from diverse backgrounds, including those with complex needs which may include substance misuse and/or mental health related challenges.
You’ll be confident in coaching, motivating, and questioning your customers to get a thorough understanding of their needs, while being an excellent listener.
You’ll have a high level of emotional intelligence.
You’ll be skilled at CV writing, being able to highlight your customers’ key experiences and strengths.
You’ll possess strong organisational and time-management skills, with the ability to manage a varied caseload and meet deadlines.
Here’s What Makes Fedcap a Rewarding Career…
We’re a mission-led organisation with social value at our core. We’ve been trusted for nearly a century to help people with health conditions and disabilities thrive through work. We’re a Disability Confident Leader and proud to be part of a partnership that reflects the communities we serve.
You’ll make a real impact: Every success story you help write will be felt in homes, workplaces, and communities across the county.
You’ll work locally: Embedded in the places you know-towns, villages, and rural communities.
You’ll grow: With access to training, reflective practice, and a national network of likeminded colleagues.
You’ll be supported: We believe in team working, wellbeing check-ins, and manageable caseloads.
You’ll be part of something bigger: From mental health awareness to inclusive recruitment and sustainable employment, your work contributes to broader change.
At Fedcap, we’re proud to offer a comprehensive and rewarding benefits package designed to support your wellbeing, development and work-life balance:
- 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
- £500 annual benefits scheme to spend at over 900 retailers
- Cycle to Work scheme open all year round
- Pension schemewith up to 5% employer match
- Free life assurance worth 4x your salary
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
- Digital gym, mindfulness resources, virtual GP and more
Additional Information
Equality, Diversity & Inclusion
Fedcap Employment is committed to equal opportunities throughout recruitment and selection, in line with our Equality, Diversity and Inclusion policy and the Equality Act 2010. As a Disability Confident Leader, we actively welcome applications from disabled people and will support reasonable adjustments where needed.
We are also proud to support the Armed Forces Covenant, encouraging applications from veterans, reservists, and military families.
INDHP
About Us
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged.
Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally.
Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.
Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Website: http://www.fedcapemployment.org/
- Locations Lodge House , Burnley, BB11 1NN, GB
#J-18808-Ljbffr
Employment Adviser employer: Fedcap Group
Contact Detail:
Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Adviser
✨Tip Number 1
Familiarise yourself with Fedcap UK's mission and values. Understanding their commitment to social value and community impact will help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Fedcap UK. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the Employment Adviser role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully supported individuals facing barriers to employment. Highlighting these stories will demonstrate your capability and emotional intelligence in a practical context.
✨Tip Number 4
Stay updated on current trends in employability solutions and the challenges faced by long-term unemployed individuals. This knowledge will allow you to engage in meaningful conversations during interviews and show your proactive approach to the role.
We think you need these skills to ace Employment Adviser
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Employment Adviser position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Tailor Your CV: Craft your CV specifically for the Employment Adviser role. Highlight relevant experience in supporting individuals into employment, your skills in CV writing, and any experience with diverse backgrounds or complex needs.
Write a Compelling Cover Letter: In your cover letter, express your passion for helping others achieve economic mobility. Use specific examples from your past experiences that demonstrate your ability to meet the job's requirements and align with Fedcap's values of kindness, respect, integrity, and innovation.
Showcase Your Skills: Make sure to highlight your organisational and time-management skills in your application. Provide examples of how you've successfully managed a varied caseload and met deadlines in previous roles.
How to prepare for a job interview at Fedcap Group
✨Understand the Mission
Before your interview, take some time to familiarise yourself with Fedcap UK's mission and values. They focus on improving economic mobility and creating social value, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Experience
Be ready to share specific examples from your past work that demonstrate your ability to support individuals with complex needs. Highlight any experience you have in coaching or mentoring, as well as your skills in CV writing and job search assistance.
✨Demonstrate Emotional Intelligence
As an Employment Adviser, you'll need to connect with people from diverse backgrounds. Prepare to discuss how you've built rapport and empowered individuals in previous roles, especially those facing barriers to employment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, and how Fedcap measures success. This shows your genuine interest in the position and the organisation.