Employment Adviser in Crewe

Employment Adviser in Crewe

Crewe Full-Time 29250 - 35750 £ / year (est.) On-site
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At a Glance

  • Tasks: Help individuals overcome barriers and find sustainable work through tailored support.
  • Company: Join Fedcap, a mission-driven not-for-profit transforming lives through employment.
  • Benefits: Enjoy 33 days annual leave, health support, and a £500 benefits scheme.
  • Other info: Be part of a supportive team with excellent career growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Experience in target-driven roles and strong interpersonal skills required.

The predicted salary is between 29250 - 35750 £ per year.

Are you passionate about helping people thrive through work? Join Fedcap, a mission and values-driven not-for-profit supporting people back into the workplace and on the path to a rewarding career. As part of the DWP Restart Scheme, you’ll deliver tailored, one-to-one support to help long-term unemployed individuals overcome barriers and find sustainable work. We’re looking for a people-focused, target-driven individual with emotional intelligence and the ability to adapt to, and influence, a wide range of customers. In this role, you'll wear many hats supporting, encouraging, signposting, advising, coaching, and inspiring individuals while building trust and challenging mindsets.

Salary: £27,642, rising to £29,407 following successful completion of training and demonstration of competence in the role.

Location: Onsite in Crewe (CW2 7BX)

Hours: Mon-Fri 9am-5pm

About Us: Fedcap UK is a not-for-profit organisation committed to improving people’s economic mobility. We transform lives by helping people access work, health and learning opportunities. As part of The Fedcap Group – a global charity with 90 years of experience – we work across four specialist practice areas and have supported more than 113,000 people since 2019.

What You’ll Do:

  • Work towards clear targets and KPIs (including quality & compliance SLAs) – with plenty of support along the way
  • Manage a caseload of customers, with face-to-face appointments throughout the day, creating SMART action plans and providing job-searching support
  • Help build confidence, develop skills and change mindsets
  • Collaborate with external services to tackle complex challenges and help overcome barriers

What You’ll Bring:

  • A background in target-driven roles and/or experience delivering services to meet contractual and quality standards
  • Ability to build rapport, understand, and empower individuals from diverse backgrounds, including those who are vulnerable with complex needs
  • Experience of working in customer-facing roles in a fast-paced environment
  • Strong organisational and time-management skills, with the ability to meet deadlines and maintain accurate customer records
  • Resilience and a growth mindset, and a real passion for making a difference

Here’s what makes Fedcap a rewarding career:

  • 33 days’ annual leave (including bank holidays) with the option to buy or sell additional days
  • £500 annual benefits scheme to spend at over 900 retailers
  • Cycle to Work scheme open all year round
  • Pension scheme with up to 5% employer match
  • Free life assurance worth 4x your salary
  • Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family
  • Digital gym, mindfulness resources, virtual GP and more

Join us and be part of something bigger. At Fedcap, work changes lives.

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments.

Employment Adviser in Crewe employer: Fedcap Group

At Fedcap, we pride ourselves on being a mission-driven organisation that not only focuses on improving lives through meaningful employment but also fosters a supportive and inclusive work culture. With a comprehensive benefits package, including generous annual leave, health and wellbeing support, and a commitment to employee growth, we empower our team members to thrive both personally and professionally. Join us in making a real impact in the community while enjoying a rewarding career as an Employability Trainer in a dynamic and innovative environment.

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Contact Details:

Fedcap Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Employment Adviser in Crewe

✨Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Fedcap Group.

✨Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Fedcap Group.

✨Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Fedcap Group.

✨Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Fedcap Group. Apply directly through us to stand out!

We think you need these skills to ace Employment Adviser in Crewe

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Time Management
Organisational Skills

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Fedcap Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Employment Adviser, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Fedcap Group

✨Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Fedcap Group. Sharing personal stories or insights can really make us stand out.

✨Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

✨Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!