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- Tasks: Facilitate smooth transitions for participants into the Restart programme through warm handover calls.
- Company: A leading not-for-profit organisation dedicated to making a difference.
- Benefits: Competitive salary, comprehensive benefits, and a chance to impact lives positively.
- Why this job: Join a mission-driven team and help people find their path to employment.
- Qualifications: Strong customer service experience and target-driven mindset.
- Other info: Opportunity to grow in a supportive and impactful environment.
The predicted salary is between 25436 - 25436 £ per year.
A leading not-for-profit organization is seeking a Customer Service Coordinator in Banbury to facilitate participants' smooth entry into the Restart programme. This role involves making warm handover calls, booking appointments, and building relationships with Jobcentre Plus teams.
Strong customer service experience and the ability to work to targets are essential. The position offers a competitive salary of £25,436, comprehensive benefits, and the opportunity to make a positive impact on people's lives.
Engagement Coordinator: Warm Handover to Employment in Banbury employer: Fedcap Group
Contact Detail:
Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Coordinator: Warm Handover to Employment in Banbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the not-for-profit sector and let them know you're on the hunt for an Engagement Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your warm handover calls! Since this role involves making those calls, it’s a great idea to rehearse with friends or family. Get comfortable with the script and focus on building rapport – it’ll show in your confidence during interviews.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've successfully built relationships and met targets in previous roles. This will demonstrate that you’re the perfect fit for the Engagement Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining our team at StudySmarter.
We think you need these skills to ace Engagement Coordinator: Warm Handover to Employment in Banbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Coordinator role. Highlight your customer service experience and any relevant skills that align with the job description. We want to see how you can make a positive impact!
Showcase Your Communication Skills: Since this role involves making warm handover calls and building relationships, it’s crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can connect with people effectively.
Highlight Your Target-Driven Experience: We’re looking for someone who can work to targets, so don’t forget to mention any previous roles where you’ve successfully met or exceeded goals. This will help us see how you can contribute to our mission.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Fedcap Group
✨Know the Programme Inside Out
Make sure you understand the Restart programme thoroughly. Familiarise yourself with its goals, processes, and how it benefits participants. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about situations where you successfully resolved issues or built strong relationships. This will demonstrate your ability to connect with participants and Jobcentre Plus teams.
✨Practice Warm Handover Scenarios
Since the role involves making warm handover calls, practice how you would approach these conversations. Role-play with a friend or family member to refine your communication style and ensure you come across as friendly and professional.
✨Set Clear Goals for Yourself
Be ready to discuss how you work towards targets. Think of specific examples where you met or exceeded goals in previous roles. This will show that you’re results-driven and can contribute positively to the organisation's objectives.