At a Glance
- Tasks: Lead and inspire a team to achieve performance and customer service goals.
- Company: Join Fedcap, a mission-driven organisation focused on making a difference.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on community engagement and commercial growth.
- Why this job: Make a real impact by helping others reach their potential every day.
- Qualifications: Experience in team leadership and a passion for coaching and development.
The predicted salary is between 37000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Location: Oxford (OX4 1JH) - Onsite, Mon-Fri, 9-5
Salary: Circa £37k - £42k
Are you a passionate and driven leader who knows how to get the best out of people? Do you thrive in a fast-paced, target-driven environment where every day is an opportunity to change someone's life? If so, Fedcap wants you to join our mission!
What You'll Be Doing
- Lead and develop a team to hit performance, quality, and customer service goals.
- Use your coaching skills to build a high-performing team through daily support, reviews, and performance management.
- Inspire through action - prioritising underperformance and unlocking your team's full potential.
- Foster strong relationships with stakeholders and employers to ensure steady customer flow and new opportunities.
- Drive employer engagement and commercial growth in the local market.
What You'll Bring
- Proven success in team leadership within a target-driven, customer-facing environment.
- A natural coach - able to spot potential, guide development, and build confidence.
- A performance mindset, able to interpret data, drive improvements, and think strategically.
- Strong understanding of employability services, employment law, and diversity.
Performance Manager employer: Fedcap Employment
Fedcap is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where coaching and leadership are at the forefront. Located in Oxford, our team enjoys a vibrant environment that fosters collaboration and innovation, with opportunities to make a meaningful impact on the lives of others. With competitive salaries and a commitment to inclusivity, we empower our staff to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to performance management. Think about how you can showcase your coaching skills and leadership experience. Role-playing with a friend can help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the Performance Manager position.
✨Tip Number 4
Don’t forget to check out our website for the latest job openings! We’re all about helping you find the right fit, so keep an eye on new listings and apply directly through us for the best chance at landing that dream job.
We think you need these skills to ace Performance Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for leadership and coaching shine through. We want to see how you can inspire and motivate a team, so share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the Performance Manager role. Highlight your experience in target-driven environments and any achievements that demonstrate your ability to lead and develop teams effectively.
Be Data-Driven:Since the role involves interpreting data to drive improvements, include any relevant metrics or results from your previous roles. We love seeing how you've used data to make strategic decisions and enhance performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission!
How to prepare for a job interview at Fedcap Employment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Performance Manager. Familiarise yourself with the key responsibilities like team leadership, coaching, and performance management. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Showcase Your Coaching Skills
Since the job requires strong coaching abilities, prepare examples of how you've successfully developed teams in the past. Think about specific situations where you identified underperformance and turned it around. This will demonstrate your capability to inspire and lead effectively.
✨Engage with Data
As a Performance Manager, you'll need to interpret data to drive improvements. Be ready to discuss how you've used data in previous roles to enhance performance or achieve targets. This shows that you have a performance mindset and can think strategically.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and stakeholder relationships. This not only shows your interest but also highlights your ability to foster strong relationships, which is crucial for the role.
