At a Glance
- Tasks: Lead and inspire a team to achieve performance and customer service goals.
- Company: Fedcap UK, a not-for-profit focused on improving economic mobility.
- Benefits: 33 days' leave, pension contributions, and accredited training opportunities.
- Other info: Join a values-driven team committed to kindness, respect, and innovation.
- Why this job: Make a real impact by coaching teams and transforming lives.
- Qualifications: Experience in team leadership and a passion for coaching.
The predicted salary is between 37000 - 42000 £ per year.
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Performance Manager - Lead, Coach, and Inspire
Location: Oxford (OX4 1JH) - Onsite, Mon-Fri, 9-5
Salary: Circa £37k - £42k
Are you a passionate and driven leader who knows how to get the best out of people? Do you thrive in a fast-paced, target-driven environment where every day is an opportunity to change someone's life? If so, Fedcap wants you to join our mission!
What You'll Be Doing
- Lead and develop a team to hit performance, quality, and customer service goals.
- Use your coaching skills to build a high-performing team through daily support, reviews, and performance management.
- Inspire through action - prioritising underperformance and unlocking your team's full potential.
- Foster strong relationships with stakeholders and employers to ensure steady customer flow and new opportunities.
- Drive employer engagement and commercial growth in the local market.
What You'll Bring
- Proven success in team leadership within a target-driven, customer-facing environment.
- A natural coach - able to spot potential, guide development, and build confidence.
- A performance mindset, able to interpret data, drive improvements, and think strategically.
- Strong understanding of employability services, employment law, and diversity & inclusion.
- An NVQ Level 5 in Management & Leadership (or equivalent) is ideal.
About Us
Fedcap UK is a not-for-profit organisation committed to improving people's economic mobility. We transform lives by supporting people to find work and access better health and learning opportunities. We're part of The Fedcap Group, a US-based charity which has promoted economic mobility for 90 years. Working across four practice areas, we've supported more than 113,000 people since 2019. You will be part of a passionate, values-driven team who live and breathe Kindness, Respect, Integrity, and Innovation.
What's in It for You?
- 33 days' annual leave (including bank holidays)
- Pension contribution up to 5%
- Monthly benefits scheme worth up to £500
- Free life assurance (4x annual salary)
- Accredited development and leadership training
- 24/7 Employee Assistance Programme for you and your family
Ready to Lead with Purpose?
If you're an enthusiastic leader, passionate about coaching teams and creating real change, we'd love to hear from you. Apply today and be part of something bigger.
Equity, Diversity & Inclusion
Fedcap UK is committed to equal opportunities throughout recruitment and selection, in line with our Equity, Diversity & Inclusion policy and the Equality Act 2010. As a Disability Confident Leader, we actively welcome applications from disabled people and will support reasonable adjustments where needed. We are also proud to support the Armed Forces Covenant, encouraging applications from veterans, reservists, and military families.
Mission and Service Information
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions. Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Onsite Performance Coach & Team Leader (Oxford) employer: Fedcap Employment
Fedcap UK is an exceptional employer located in Oxford, dedicated to transforming lives through economic mobility and community support. With a strong emphasis on employee development, our values-driven culture fosters kindness, respect, and innovation, while offering generous benefits such as 33 days of annual leave, leadership training, and a supportive work environment. Join us to make a meaningful impact and grow your career in a role that truly changes lives.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Performance Coach & Team Leader (Oxford)
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with friends or family. This will help you get comfortable with your answers and boost your confidence when it’s time to shine.
✨Tip Number 3
Show your passion! When you’re in an interview, let your enthusiasm for the role and the company shine through. Talk about why you want to be a Performance Coach and how you can make a difference at Fedcap.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re genuinely interested and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Onsite Performance Coach & Team Leader (Oxford)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for coaching and leading shine through. We want to see how you can inspire others and make a real difference in their lives!
Tailor Your Experience:Make sure to highlight your relevant experience in team leadership and performance management. Use specific examples that demonstrate your ability to drive results in a target-driven environment.
Be Authentic:We value authenticity, so don’t be afraid to show your personality in your application. Share your unique approach to coaching and how you build relationships with your team and stakeholders.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to hear from you!
How to prepare for a job interview at Fedcap Employment
✨Know Your Stuff
Before the interview, make sure you understand Fedcap's mission and values. Familiarise yourself with their approach to coaching and team leadership. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Coaching Skills
Prepare specific examples of how you've successfully coached teams in the past. Think about times when you identified potential in someone and helped them grow. Be ready to discuss your methods and the outcomes, as this is crucial for a Performance Coach role.
✨Data-Driven Mindset
Since the job involves interpreting data to drive improvements, brush up on any relevant metrics or KPIs you've worked with. Be prepared to discuss how you've used data to inform your coaching strategies and improve team performance in previous roles.
✨Engage with Their Values
Fedcap places a strong emphasis on kindness, respect, integrity, and innovation. Think about how these values resonate with you and prepare to share personal anecdotes that demonstrate your alignment with these principles. This will help you connect with the interviewers on a deeper level.
