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- Tasks: Lead a dynamic team to inspire success and drive performance for jobseekers.
- Company: Join Fedcap, a not-for-profit organisation making a real difference in communities.
- Benefits: Enjoy 33 days' leave, health support, and a £500 annual benefits scheme.
- Why this job: Be a purpose-driven leader and change lives through impactful coaching.
- Qualifications: Proven leadership experience and a passion for helping others succeed.
- Other info: Join a mission-focused team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 35000 £ per year.
Location: Blackburn (BB1 1FB) - Onsite, Mon-Fri, 9-5
Salary: £36,000 - £40,000 per annum
Contract Type: Full-time, permanent
Are you a passionate and driven leader who knows how to get the best out of people? Do you thrive in a fast-paced, target-driven environment where every day is an opportunity to change someone's life? If so, Fedcap wants you to join our mission! Drive Performance. Inspire Success.
As a Performance Manager, you'll lead a high-impact team of Employment Advisers on the DWP's Restart Scheme, driving them to exceed targets, deliver meaningful support to jobseekers, and make a lasting difference in your local community. You’ll be coaching, motivating, developing, and guiding individuals to deliver exceptional customer service, achieve KPIs, and grow both professionally and personally. This is more than a management role. It's a chance to lead with purpose.
What You’ll Be Doing
- Lead and develop a team to hit performance, quality, and customer service goals.
- Use your coaching skills to build a high-performing team through daily support, reviews, and performance management.
- Inspire through action - prioritising underperformance and unlocking your team’s full potential.
- Foster strong relationships with stakeholders and employers to ensure steady customer flow and new opportunities.
- Drive employer engagement and commercial growth in the local market.
What You’ll Bring
- Proven success in team leadership within a target-driven, customer-facing environment.
- A natural coach - able to spot potential, guide development, and build confidence.
- A performance mindset, able to interpret data, drive improvements, and think strategically.
- Strong understanding of the employability sector (ideal but not essential).
- An NVQ Level 5 in Management & Leadership (or equivalent) is ideal.
Here’s what makes Fedcap a rewarding career...
- 33 days' annual leave (including bank holidays) with the option to buy or sell additional days.
- £500 annual benefits scheme to spend at over 900 retailers.
- Cycle to Work scheme open all year round.
- Pension scheme with up to 5% employer match.
- Free life assurance worth 4x your salary.
- Health & wellbeing support, including access to our 24/7 Employee Assistance Programme for you and your family.
- Digital gym, mindfulness resources, virtual GP and more.
Join us and be part of something bigger. At Fedcap, work changes lives.
About Us
Fedcap UK (part of The Fedcap Group) is a not-for-profit organisation. Our mission is to improve economic mobility by unlocking opportunities that move the dial for individuals and communities. Internationally, Fedcap has nearly 90 years of experience, supporting over 245,000 people annually to help improve their economic well-being and their quality of life through education, health, employability and economic development practice areas.
Drawing on the experience and scale of the Fedcap Group, the UK delivers a growing portfolio of programmes, to deliver holistic solutions that meet local and national priorities and empower individuals to thrive. We deliver leading employability solutions across a range of UK contracts and local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities.
At Fedcap, we embed social value in how we work - from who we hire, to who we partner with, to how we deliver services that create lasting change. Whether that’s supporting a young parent into their first job, helping someone return after time away from work due to health or personal circumstances, or supporting a small business become more inclusive - our mission is to create impact where it matters most.
Equity Diversity and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
About Us Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.
Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.
Performance Manager in Blackburn employer: Fedcap Employment
Contact Detail:
Fedcap Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager in Blackburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Performance Manager role.
✨Tip Number 2
Show off your coaching skills! When you get the chance to chat with potential employers, share examples of how you've motivated teams in the past. They want to see that you can inspire success and drive performance.
✨Tip Number 3
Prepare for interviews by researching the company and its mission. Understand their values and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested in making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission at Fedcap.
We think you need these skills to ace Performance Manager in Blackburn
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how driven you are to make a difference in people's lives, especially in a target-driven environment like ours.
Tailor Your Experience: Make sure to highlight your relevant experience in team leadership and coaching. We love seeing how you've inspired success in others, so share specific examples that demonstrate your skills and achievements.
Be Data-Savvy: Since we value a performance mindset, don’t shy away from discussing your ability to interpret data and drive improvements. Show us how you've used data to make strategic decisions in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Fedcap Employment
✨Know Your Stuff
Before the interview, make sure you understand Fedcap's mission and values. Familiarise yourself with their work in the employability sector and how they support jobseekers. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Performance Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached and developed individuals in previous roles. Highlight specific instances where you drove performance and achieved targets.
✨Data-Driven Mindset
Since the role involves interpreting data to drive improvements, be ready to discuss your experience with performance metrics. Bring examples of how you've used data to inform decisions and enhance team performance. This will showcase your strategic thinking.
✨Engage with Questions
Prepare thoughtful questions about the team dynamics, challenges they face, and how success is measured at Fedcap. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
