At a Glance
- Tasks: Coordinate patient appointments and support healthcare teams in delivering excellent care.
- Company: Join FedBucks, a not-for-profit GP federation dedicated to community healthcare.
- Benefits: Enjoy 25-30 days annual leave, health support, and ongoing training opportunities.
- Other info: Full training provided; occasional travel within Buckinghamshire required.
- Why this job: Make a meaningful difference in local patient care while developing your skills.
- Qualifications: Organised, friendly, and proactive individuals with strong communication skills are encouraged to apply.
The predicted salary is between 25545 - 25545 £ per year.
Location: Princes Risborough (with occasional travel to other Buckinghamshire locations)
Hours: 37.5 hours per week, Monday to Friday
Salary: £25,545 per annum
Join Our Team and Help Deliver Outstanding Patient Care
Are you an organised, friendly and proactive administrator who enjoys making a difference? We are looking for a Medical Administrator to join our supportive Primary Care Services team. This is a varied and rewarding role where you will work closely with patients, clinicians, GP practices and healthcare providers, helping ensure local people receive timely access to high-quality healthcare services.
Main duties of the job
Whether you have previous experience in healthcare administration or are looking to build a career within the NHS and Primary Care, we would love to hear from you. Our team supports a range of community healthcare services across Buckinghamshire, including:
- Intermediate Gynaecology
- NHS Health Checks
No two days are the same, and you'll play an important role behind the scenes, helping our services run smoothly and efficiently for both patients and healthcare professionals.
About the Role
As a Medical Administrator, you will provide essential administrative support across a range of clinical services. You will be responsible for:
- Coordinating appointments
- Supporting patient pathways
- Handling enquiries
- Maintaining records
- Working collaboratively with our wider healthcare teams
About us
FedBucks is a not-for-profit GP federation of 45 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services. As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services.
We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes. Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.
The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.
Job responsibilities
- Booking and managing patient appointments
- Communicating with patients, GP practices and healthcare providers
- Supporting referral processes and clinical administration
- Preparing documentation for clinics and appointments
- Maintaining accurate records and data systems
- Processing correspondence and patient communications
- Supporting clinicians and service teams with day-to-day administration
- Ensuring patient information is handled confidentially and accurately
Training and support will be provided for the successful candidate.
About You
We're looking for someone who:
- Is highly organised and able to manage competing priorities
- Has excellent communication and customer service skills
- Enjoys working as part of a team
- Has a positive, flexible and professional approach
- Is committed to delivering excellent patient care
Experience within a healthcare, NHS or GP practice environment would be advantageous, but is not essential. We welcome applications from candidates with transferable administrative skills who are keen to learn and develop. Knowledge of EMIS Web and eRS is desirable, and full training will be provided where required.
What We Offer
At FedBucks, we recognise that our people are our greatest asset. We are committed to creating a positive and supportive working environment where colleagues can develop and thrive. We offer:
- 25 to 30 days annual leave (depending on length of service)
- Bank holidays in addition to annual leave
- Employee Assistance Programme
- Health and wellbeing support
- Free parking
- Ongoing training and development opportunities
- The opportunity to make a meaningful difference to local patient care
Additional Information
The role is primarily based at our Princes Risborough office. Occasional travel to other Buckinghamshire locations may be required. A full UK driving licence is required.
Person Specification
Skills and knowledge
- Excellent communicator face to face and via telephone
- Understanding of Medical terminology
- Able to work under pressure
- Able to work in a changing environment
- EMIS System knowledge
- eRS System knowledge
Qualifications
- GCSE or equivalent in English, Maths and IT
- Working within a medical environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Administrator in Princes Risborough employer: FedBucks Ltd
FedBucks Ltd offers a dynamic and supportive work environment for the PCN Network Manager role, with a focus on employee growth and development. Located in Haddenham, the company provides an attractive benefits package including a competitive salary, NHS pension, and generous leave entitlements, fostering a culture of collaboration and innovation among healthcare professionals dedicated to improving patient care. Join a forward-thinking team that values your expertise and encourages you to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator in Princes Risborough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like FedBucks Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at FedBucks Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like FedBucks Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Administrator in Princes Risborough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at FedBucks Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at FedBucks Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to FedBucks Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at FedBucks Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at FedBucks Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research FedBucks Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
