At a Glance
- Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
- Company: Join Mitchells & Butlers, a company that values inclusivity and support.
- Benefits: Enjoy amazing progression opportunities, discounts, and 28 days paid holiday.
- Other info: Dynamic work environment with plenty of team socials and career growth.
- Why this job: Be a role model and inspire your team while making guests feel welcome.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
As Assistant Manager at the Feathers, you’ll support the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience and mentor each individual to be the best that they can be.
Responsibilities
- Use your management experience to support the General Manager and act as Duty Manager when necessary.
- Use your communication skills to train and inspire your team to deliver food, drink, and service that guests can be proud of.
- Serve as a role model and guide development within your team.
- Lead the team to deliver moments that wow guests, ensuring repeat patronage.
Benefits
- Amazing progression opportunities – 150 Assistant Managers promoted to General Managers last year.
- Massive 33% discount across all our brands, including Miller & Carter, Toby Carvery, All Bar One.
- 20% discount on selected brands for up to 5 friends & family.
- Discounts on gym memberships.
- Team socials.
- Mitchells & Butlers pension, 28 days paid holiday, high‑street shopping discounts, free shares.
- Free employee helpline.
Mitchells & Butlers values a supportive, inclusive work environment. Join us and help make every guest feel truly welcome.
Assistant Manager employer: Feathers
At Mitchells & Butlers, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where your growth is our priority. As an Assistant Manager, you'll benefit from amazing progression opportunities, with 150 promotions to General Manager last year, alongside generous discounts across our brands and a range of employee perks that enhance your work-life balance. Join us in creating memorable guest experiences while enjoying team socials and a culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Feathers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Feathers
Don't be shy about reaching out to Feathers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Feathers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Feathers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
