Front of House: Guest Service Team Lead in Ludlow

Front of House: Guest Service Team Lead in Ludlow

Ludlow Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the front office team and ensure exceptional guest experiences at Feathers Hotel.
  • Company: Feathers Hotel, a charming establishment in Ludlow with a focus on hospitality.
  • Benefits: Competitive pay, training opportunities, and a vibrant work environment.
  • Other info: Opportunity for career growth in a supportive and dynamic setting.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Strong leadership skills and a knack for problem-solving in hospitality.

The predicted salary is between 31500 - 38500 Β£ per year.

Feathers Hotel in Ludlow is seeking a Guest Service Team Leader – Front of House to lead the front office team, ensure smooth check-in/check-out, and deliver exceptional guest experiences. The role emphasizes strong leadership, problem-solving, and a hands-on approach to develop skills within Front Office and wider Hospitality functions.

The successful candidate will report to the Rooms Division Manager and be accountable for maintaining high service standards, staff training, and safe working.

Front of House: Guest Service Team Lead in Ludlow employer: Feathers-Hotel

Feathers Hotel in Ludlow is an exceptional employer that prioritises employee growth and development within a vibrant hospitality environment. With a strong focus on training, recognition, and a supportive work culture, team members enjoy benefits such as discounted meals, retail rewards, and opportunities for career advancement. Join us in creating memorable guest experiences while being part of a dedicated team that celebrates your contributions and milestones.

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Contact Details:

Feathers-Hotel Recruitment Team

We think you need these skills to ace Front of House: Guest Service Team Lead in Ludlow

Communication Skills
Problem-Solving Skills
Time Management
Leadership Skills
Attention to Detail
Team Management
Adaptability