At a Glance
- Tasks: Provide trauma-responsive support to individuals affected by domestic abuse and violence.
- Company: FearFree, a dedicated organisation supporting victims and communities across the Southwest.
- Benefits: Flexible working hours, hybrid work options, and a commitment to diversity and inclusion.
- Other info: Opportunities for part-time or full-time roles with excellent career development.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in trauma support and knowledge of domestic abuse and related issues.
The predicted salary is between 30000 - 40000 £ per year.
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Our ‘Welcome’ Team act as the front door into our service, working within a multi-disciplinary team to provide triage and early intervention support to individuals of all ages and risk levels affected by domestic abuse, sexual violence and stalking, including those with harmful behaviours. This varied and rewarding role involves providing trauma responsive support to our service users, as well as advice and support to partner agencies, through our dedicated duty line and on-site visits when required. Our duty line operates Monday to Friday 9.00am – 5.00pm and allows for service users and professionals to get a quick response from our service.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required.
Key Responsibilities- Provide a trauma-responsive service to individuals of all ages and risk levels who have been affected by domestic abuse, sexual violence, stalking including those with harmful behaviours.
- Demonstrate specialist knowledge of domestic abuse, sexual violence, stalking and behaviour change including the associated risks to victims, perpetrators, and the wider family unit.
- Offer advice, guidance, and emotional and practical support to individuals of all ages and risk levels affected by domestic abuse, sexual violence and stalking.
- Support people with military backgrounds using knowledge and experience of culture and engagement with the armed forces.
- Assess, manage and review risks to service users, using tools such as the DASH risk assessment, SOAG and RIC. Providing risk reduction and safety planning advice.
- Respond to emergencies and crisis situations, including suicidal ideation and the need to access a place of safety.
- Make safeguarding referrals to appropriate agencies including Children’s Social Care, Adult Social Care, Mental Health Crisis Teams, and MARAC.
- Work sensitively with service users to share and explain MARAC outcomes and other safeguarding decisions.
- Manage and support service users via telephone of all risk levels in line with service values.
- Always safeguard the health and welfare of service users and their families.
- Be the advisory point of contact for colleagues across all areas of our support offer, and external colleagues across the armed forces and veteran services.
- Offer professional advice and support to multi‑agency partners and stakeholders.
- Work closely with statutory and voluntary agencies to enhance safety, support and safeguarding.
- Make referrals to and maintain positive working relationships with external agencies.
- Feedback information related to service users’ needs, risk concerns, and trends to the appropriate team manager.
- Support and grow our engagement and contact with the armed forces and veteran communities.
- Support effective team operations with a proactive, flexible approach, including covering for staff absences.
- Provide a responsive support service with high-quality customer care.
- Answer telephone calls, respond to voicemails and referrals, and carry out triage, assessments and action as appropriate.
- Assist with referral processes and early interventions, including contacting other agencies and coordinating appointments.
- Maintain accurate, timely, and confidential written and digital records, including identifying service user needs and risk information.
- Assist with monitoring and evaluation procedures and contribute to the production of reports.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Hours: 22.5 - 37 hours per week; part time or full time roles available.
Veteran Trauma Advocate (Triage) in London employer: Fear Less
FearFree is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by domestic abuse, sexual violence, and stalking. With a strong commitment to flexible and hybrid working arrangements, our supportive work culture fosters professional growth and collaboration within a multi-disciplinary team. Employees benefit from ongoing training opportunities, a focus on diversity and inclusion, and the chance to engage with the armed forces and veteran communities, making this role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Trauma Advocate (Triage) in London
✨Tip Number 1
Network like a pro! Reach out to people in the field of trauma advocacy, especially those connected to veteran services. Attend events or webinars where you can meet potential colleagues and partners. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with someone from FearFree, highlight your experience with trauma-responsive support and working with vulnerable populations. Be ready to share specific examples that demonstrate your expertise.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up! A quick email expressing your enthusiasm can set you apart from other candidates. We love seeing candidates who are genuinely interested in joining our mission.
✨Tip Number 4
Prepare for interviews by understanding the key responsibilities of the role. Brush up on your knowledge of domestic abuse, sexual violence, and risk management strategies. Being well-informed will help you answer questions confidently and show you’re the right fit for the team.
We think you need these skills to ace Veteran Trauma Advocate (Triage) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable individuals shine through. We want to see how much you care about making a difference in the lives of those affected by domestic abuse and violence.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if it involves working with trauma or vulnerable populations. We love seeing how your background aligns with our mission at FearFree!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Fear Less
✨Know Your Stuff
Make sure you brush up on your knowledge of domestic abuse, sexual violence, and trauma-responsive support. Familiarise yourself with the specific tools mentioned in the job description, like the DASH risk assessment. This will show that you're not just interested in the role but also understand the complexities involved.
✨Show Empathy and Understanding
During the interview, demonstrate your ability to connect with vulnerable individuals. Share examples from your past experiences where you've provided emotional support or guidance. This will highlight your suitability for a role that requires compassion and sensitivity.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the organisation. Inquire about their approach to multi-agency working or how they measure the success of their trauma-responsive services. This shows that you're engaged and genuinely interested in how you can contribute.
✨Flexibility is Key
Since the role involves hybrid working and potential evening or weekend shifts, be ready to discuss your availability and adaptability. Highlight any previous experiences where you've successfully managed flexible working arrangements, as this will reassure them of your commitment.
