At a Glance
- Tasks: Provide trauma-responsive support and advice to individuals affected by domestic abuse and violence.
- Company: FearFree, a dedicated organisation supporting victims and promoting safety across the Southwest.
- Benefits: Flexible working hours, hybrid work options, and a commitment to diversity and inclusion.
- Other info: Opportunities for part-time or full-time roles with excellent career development.
- Why this job: Make a real difference in people's lives while working in a supportive and collaborative environment.
- Qualifications: Experience in trauma support and knowledge of domestic abuse and risk management.
The predicted salary is between 30000 - 40000 £ per year.
Overview Fear Free delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking, with the aim to break the cycle of abuse and support all to live free from fear.
We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Our ‘Welcome’ Team act as the front door into our service, working within a multi-disciplinary team to provide triage and early intervention support to individuals of all ages and risk levels affected by domestic abuse, sexual violence and stalking, including those with harmful behaviours.
This varied and rewarding role involves providing trauma responsive support to our service users, as well as advice and support to partner agencies, through our dedicated duty line and on-site visits when required.
Our duty line operates Monday to Friday 9.00am – 5.00pm and allows for service users and professionals to get a quick response from our service.
Fear Free is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities Working with Vulnerable People and Risk Management Provide a trauma-responsive service to individuals of all ages and risk levels who have been affected by domestic abuse, sexual violence, stalking including those with harmful behaviours.
Demonstrate specialist knowledge of domestic abuse, sexual violence, stalking and behaviour change including the associated risks to victims, perpetrators, and the wider family unit.
Offer advice, guidance, and emotional and practical support to individuals of all ages and risk levels affected by domestic abuse, sexual violence and stalking.
Support people with military backgrounds using knowledge and experience of culture and engagement with the armed forces.
Assess, manage and review risks to service users, using tools such as the DASH risk assessment, SOAG and RIC.
Providing risk reduction and safety planning advice.
Respond to emergencies and crisis situations, including suicidal ideation and the need to access a place of safety.
Make safeguarding referrals to appropriate agencies including Children’s Social Care, Adult Social Care, Mental Health Crisis Teams, and MARAC.
Work sensitively with service users to share and explain MARAC outcomes and other safeguarding decisions.
Manage and support service users via telephone of all risk levels in line with service values.
Always safeguard the health and welfare of service users and their families.
Team and Multi-Agency Working To be the advisory point of contact for colleagues across all areas of our support offer, and external colleagues across the armed forces and veteran services.
Offer professional advice and support to multi‑agency partners and stakeholders.
Work closely with statutory and voluntary agencies to enhance safety, support and safeguarding.
Make referrals to and maintain positive working relationships with external agencies.
Feedback information related to service users’ needs, risk concerns, and trends to the appropriate team manager.
Support and grow our engagement and contact with the armed forces and veteran communities.
Support effective team operations with a proactive, flexible approach, including covering for staff absences.
Administrative and Operational Duties Provide a responsive support service with high-quality customer care.
Answer telephone calls, respond to voicemails and referrals, and carry out triage, assessments and action as appropriate.
Assist with referral processes and early interventions, including contacting other agencies and coordinating appointments.
Maintain accurate, timely, and confidential written and digital records, including identifying service user needs and risk information.
Assist with monitoring and evaluation procedures and contribute to the production of reports.
Fear Free is committed to encouraging equality and diversity in the workplace.
We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Hours: 22.5 - 37 hours per week; part time or full time roles available #J-18808-Ljbffr
Veteran Trauma Advocate (Triage) in Cardiff employer: Fear Less
FearFree is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by domestic abuse, sexual violence, and stalking. With a strong commitment to flexible and hybrid working arrangements, our supportive work culture fosters professional growth and collaboration within a multi-disciplinary team. Employees benefit from engaging with diverse communities, including veterans, while receiving comprehensive training and development opportunities that empower them to provide trauma-responsive support.
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Trauma Advocate (Triage) in Cardiff
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Fear Less.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Fear Less!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Fear Less, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Fear Less or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Veteran Trauma Advocate (Triage) in Cardiff
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Fear Less:Before hitting send, make sure to tailor your application specifically to Fear Less! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Fear Less
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
