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- Tasks: Support Syteline and Visual ERP systems, troubleshoot issues, and assist users daily.
- Company: Join a market-leading client in Gloucestershire with a dynamic Group IT team.
- Benefits: Enjoy a competitive salary, bonuses, and hybrid work options.
- Why this job: Be part of exciting ERP projects and contribute to operational improvements.
- Qualifications: Experience with Syteline ERP, SQL, and project management is essential.
- Other info: Immediate start available; office presence required 3 days a week.
The predicted salary is between 36000 - 60000 £ per year.
A market leading client is recruiting for an ERP Application Support Specialist to join their Group IT team where you'll provide day-to-day support for Syteline and Visual ERP systems, ensuring smooth operations, troubleshooting issues, and assisting end users. You will contribute to large-scale ERP projects and initiatives, such as system upgrades, new feature rollouts, and process optimisation, working closely with various teams to ensure ERP systems align with business processes and drive operational improvements. The company is based in Gloucestershire (easy access from the M5) and you will need to be in the office 3 days a week.
Responsibilities include:
- Day-to-Day Application Support of Syteline and Visual ERP.
- Provide training to users on the ERP system as needed.
- Support regular system updates, upgrades, and patches for Syteline and Visual ERP.
- Performance Monitoring and Reporting.
- Incident and Problem Management.
- Continuous Improvement.
- Project Support and Initiative Involvement.
- Strategic Contributions.
To be considered you will have:
- Strong experience with ERP systems, specifically Syteline (Infor CloudSuite Industrial) and Visual ERP.
- Experience with large-scale ERP projects, such as upgrades, migrations, or major system enhancements.
- Technical Skills to include Syteline, SQL, Scripting.
- Project Management.
If you have the relevant Syteline support experience and would like to work in a fast-growing environment with lots of opportunities, please send your CV for a full brief. Syteline experience is mandatory for this role as is the ability to go into the office 3 days a week. The company is offering a very competitive salary with a bonus. Interviews will be held soon, and an immediate start date is available.
Syteline Support Analyst employer: Fdo Consulting
Contact Detail:
Fdo Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Syteline Support Analyst
✨Tip Number 1
Familiarise yourself with the latest updates and features of Syteline and Visual ERP systems. Being knowledgeable about recent changes can help you stand out during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to ERP projects in the past. Highlighting your experience with upgrades, migrations, or enhancements will demonstrate your capability for this role.
✨Tip Number 4
Showcase your problem-solving skills by preparing to discuss how you've handled incidents or challenges in previous positions. This will illustrate your ability to manage issues effectively in a support role.
We think you need these skills to ace Syteline Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Syteline and Visual ERP systems. Include specific examples of how you've supported these systems in previous roles, focusing on troubleshooting, user training, and project involvement.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant skills and experiences, particularly in relation to large-scale ERP projects and your technical abilities with SQL and scripting.
Showcase Problem-Solving Skills: When detailing your experience, emphasise your problem management skills. Provide examples of incidents you've resolved and how you contributed to continuous improvement within ERP systems.
Highlight Team Collaboration: Since the role involves working closely with various teams, mention any collaborative projects you've been part of. Discuss how you ensured alignment between ERP systems and business processes, showcasing your strategic contributions.
How to prepare for a job interview at Fdo Consulting
✨Showcase Your ERP Knowledge
Make sure to highlight your experience with Syteline and Visual ERP systems during the interview. Be prepared to discuss specific projects you've worked on, particularly any upgrades or migrations, as this will demonstrate your hands-on expertise.
✨Prepare for Technical Questions
Expect technical questions related to SQL and scripting, as these skills are crucial for the role. Brush up on your technical knowledge and be ready to solve problems or provide examples of how you've used these skills in past roles.
✨Demonstrate Problem-Solving Skills
Since the role involves incident and problem management, be prepared to discuss how you've handled challenging situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Emphasise Team Collaboration
The job requires working closely with various teams, so it's important to convey your ability to collaborate effectively. Share examples of how you've contributed to team projects and how you ensure alignment between ERP systems and business processes.
