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- Tasks: Lead operational resilience initiatives and enhance frameworks in the financial services sector.
- Company: Join FDM, a top global consultancy with a vibrant culture and diverse workforce.
- Benefits: Enjoy career coaching, global assignments, competitive salary, and flexible working options.
- Why this job: Make a real impact by ensuring businesses can thrive through disruptions and challenges.
- Qualifications: 5+ years in operational resilience, strong stakeholder engagement, and crisis management skills.
- Other info: Dynamic role with opportunities for growth and skill development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
FDM is a global business and technology consultancy seeking an Operational Resilience & Crisis Management Lead to work for our client in the financial services sector. This role is a 6 month contract with the potential to extend and will be a hybrid role based in London.
The role will support the delivery of critical resilience capabilities and is essential in ensuring compliance with the UK Operational Resilience Regulations (effective Q and strengthening the organisation\’s ability to respond to and recover from disruption. The ideal candidate will have a strong background in operational resilience within the Financial Services sector and be confident engaging with stakeholders at all levels to embed resilience into business-as-usual operations
Responsibilities:
- Lead the implementation and enhancement of operational resilience frameworks in line with UK regulatory requirements.
- Support the identification and mapping of Important Business Services (IBS), including setting and testing impact tolerances.
- Oversee the documentation and maintenance of Business Continuity Plans (BCPs) for complex services.
- Coordinate and facilitate crisis and incident management activities, including scenario planning and live response.
- Design and execute stress testing exercises, identifying vulnerabilities and recommending remedial actions.
- Deliver training and awareness sessions to embed resilience principles across the business.
- Collaborate with cross-functional teams to ensure resilience is integrated into change and restructuring initiatives.
- Translate complex regulatory and operational information into clear, actionable insights for business stakeholders.
- Provide regular reporting and updates to senior leadership and regulatory bodies.
About You
- Minimum 5 years of experience in a similar role
- Proven experience in operational resilience, with a strong understanding of the UK Operational Resilience Regulations
- Background in the Financial Services industry, particularly in Health, Home, or Motor insurance.
- Demonstrated experience in crisis management, incident response, and business continuity planning.
- Strong understanding of stress testing methodologies and risk remediation planning.
- Excellent stakeholder management skills, with the ability to influence and engage at all levels.
- Exceptional written and verbal communication skills.
- Ability to distil complex information and identify contingency risks and mitigation strategies.
- Experience delivering training and embedding resilience culture across business units.
- Technical knowledge (e.g., risk modelling, systems resilience) is advantageous.
About Us
We are a business and technology consultancy and one of the UK\’s leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centers across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Why join us
- Career coaching, mentoring and access to upskilling throughout your entire FDM career
- Assignments with global companies and opportunities to work abroad
- Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
- Annual leave, work-place pension and BAYE share scheme
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Operational Resilience employer: FDM Group
Contact Detail:
FDM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively. Remember, confidence is key, so believe in yourself!
✨Follow Up
After an interview, don’t forget to send a thank-you email! It shows your appreciation and keeps you fresh in their minds. We suggest mentioning something specific from the interview to make it personal and memorable.
✨Apply Through Our Website
Make sure to check out our website for the latest job openings. Applying directly through us not only streamlines the process but also gives you a better chance of being noticed. We’re always on the lookout for talent like yours!
We think you need these skills to ace Operational Resilience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Resilience role. Highlight your experience in operational resilience and crisis management, especially within the Financial Services sector. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description. We love a good story!
Showcase Your Communication Skills: Since this role involves engaging with stakeholders at all levels, make sure your written application reflects your exceptional communication skills. Keep it clear, concise, and professional. We appreciate clarity and directness!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at FDM Group
✨Know Your Regulations
Make sure you brush up on the UK Operational Resilience Regulations. Understanding these regulations will not only show your expertise but also demonstrate your commitment to compliance, which is crucial for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in operational resilience and crisis management. Be ready to discuss how you've implemented frameworks or handled incidents, as this will resonate well with the interviewers.
✨Engage Stakeholders
Think about how you can effectively communicate and engage with stakeholders at all levels. Prepare to discuss strategies you've used to influence and embed resilience into business operations, as this is a key part of the role.
✨Practice Stress Testing Scenarios
Familiarise yourself with stress testing methodologies and be prepared to discuss how you've identified vulnerabilities in the past. You might even want to run through a mock scenario to showcase your problem-solving skills during the interview.
