At a Glance
- Tasks: Manage and evolve hybrid cloud/on-prem environments, ensuring secure and stable operations.
- Company: Join FDM, a leader in tech talent and innovation with a diverse culture.
- Benefits: Competitive salary, career coaching, and opportunities for professional growth.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact on IT services while working with cutting-edge technologies.
- Qualifications: Experience in Microsoft Azure, Entra, Intune, and strong troubleshooting skills.
The predicted salary is between 36000 - 60000 £ per year.
As a Platform Support Engineer, you will play a key part in managing and evolving our hybrid cloud/on‑prem environment. Working closely with our Senior IT Infrastructure Engineer, you'll take ownership of day‑to‑day platform operations across Azure, Entra, Intune, Windows Server, and VMware, ensuring our core infrastructure remains secure, stable, and scalable. You'll be hands‑on with a modern Microsoft ecosystem, configuring identity, device management, server infrastructure, virtualisation, and core networking services. Alongside BAU work, you'll also contribute to ongoing improvement initiatives—helping modernise systems, streamline processes, and introduce new technologies that enhance resilience and user experience. This is a role where your expertise will have a direct impact on the reliability and performance of IT services across the business.
About You
You're an experienced and proactive Platform Support Engineer with strong technical capability across cloud and on‑prem environments. You're confident managing identity, devices, and core infrastructure, and you enjoy working hands‑on to keep systems secure, stable, and performing well. You collaborate effectively within a small team, communicate clearly, and take pride in delivering reliable, modern IT services.
Essential Skills & Experience:
- Solid hands‑on experience with Microsoft Azure (VMs, networking, storage, monitoring)
- Strong knowledge of Microsoft Entra ID, including hybrid identity and conditional access
- Practical experience with Intune/Endpoint Manager for device management and compliance
- Proficient in managing Windows Server environments (AD, DNS, DHCP, file services)
- Experience with Hyper-V administration
- Good understanding of core networking fundamentals (TCP/IP, VLANs, DNS, routing)
- Confident troubleshooting complex infrastructure issues
- Clear and structured communication and documentation skills
Desirable Skills & Experience
- Experience with Meraki switches and wireless management
- Exposure to Palo Alto firewalls (rule updates, monitoring, security policies)
- Familiarity with Microsoft SSO configuration
- General end‑user computing experience, including Windows 11 support
- PowerShell scripting for automation and operational tasks
About Us
FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead. With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth.
Global impact – 19 centers across North America, APAC, the UK, and Europe
25,000+ careers launched – and counting
300+ trusted client partners
Committed to Diversity, Equity, and Inclusion
Tech careers should be for everyone. With 80+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities.
Platform Support Engineer in Leeds employer: FDM Group
FDM is an exceptional employer for a Platform Support Engineer, offering a dynamic work environment that fosters innovation and collaboration. With a commitment to employee growth through coaching and mentoring, you will have the opportunity to enhance your skills while working with cutting-edge technologies in a diverse and inclusive culture. Located in a global hub, FDM provides a unique chance to make a significant impact on IT services while being part of a team that values every individual's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Support Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for a technical assessment or a live demo during interviews. It’s a great way to showcase your hands-on experience with Azure and other tools.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your troubleshooting techniques and be ready to discuss how you've tackled complex infrastructure issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're genuinely interested in joining our team.
We think you need these skills to ace Platform Support Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Platform Support Engineer role. Highlight your hands-on experience with Azure, Entra, and Intune, as well as any relevant projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how your background makes you a great fit. Be sure to mention your proactive approach and any specific achievements in managing cloud and on-prem environments.
Showcase Your Technical Skills:In your application, don't shy away from detailing your technical capabilities. Mention your experience with Windows Server, Hyper-V, and networking fundamentals, as these are key to the role and will catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you into the process!
How to prepare for a job interview at FDM Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Azure, Entra, and Intune. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to talk about complex infrastructure issues you've tackled in the past. Think of a few scenarios where you identified a problem, implemented a solution, and what the outcome was. This will demonstrate your proactive approach and technical capability.
✨Communicate Clearly and Confidently
Since this role involves collaboration within a small team, practice articulating your thoughts clearly. Use structured communication when discussing your experiences, and don’t hesitate to ask clarifying questions if needed during the interview.
✨Emphasise Continuous Improvement
Be ready to discuss how you've contributed to improving systems or processes in previous roles. Highlight any initiatives you've taken to modernise technology or enhance user experience, as this aligns perfectly with the expectations for this position.
