At a Glance
- Tasks: Lead the Service Management function and ensure effective corporate service delivery during a major transition.
- Company: FDM, a global business and technology consultancy with a focus on innovation.
- Benefits: Remote work, potential for contract extension, and strategic leadership opportunities.
- Other info: Join a dynamic team and make a significant impact in the public sector.
- Why this job: Play a key role in shaping service delivery during a high-profile organisational transition.
- Qualifications: Extensive experience in Service Management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
FDM is a global business and technology consultancy seeking a Head of BSR Service Management to work for our client within the UK public sector.
This is initially a 6 month contract with good potential to extend and will be a remote role.
The role will support a major organisational transition, overseeing corporate service delivery.
Our client is seeking a senior leader to provide strategic oversight of a newly established Service Management function.
This role is critical to ensuring corporate services are delivered effectively during a high-profile transition period.
Responsibilities: Provide strategic leadership to the Service Management function, ensuring end-to-end delivery assurance of corporate services Oversee service performance against agreed frameworks, service levels and governance structures Act as a senior escalation point for critical delivery issues and broker resolutions across organisations Build and maintain strong senior stakeholder relationships Represent the function in senior governance forums and provide insight on performance, risk and planning Chair senior performance review meetings and drive resolution of key issues Provide oversight of financial and resource planning to ensure value for money and alignment with priorities About You Significant experience leading a Service Management funct...
