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- Tasks: Shape and document operational processes for Bulk Purchase Annuities in a hybrid role.
- Company: Join FDM, a leading global business and technology consultancy.
- Benefits: Career coaching, upskilling opportunities, annual leave, and a workplace pension.
- Why this job: Make a real impact in the insurance sector while working with top professionals.
- Qualifications: 8+ years as a Business Analyst in financial services, strong process mapping skills.
- Other info: Diverse and inclusive workplace with global opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
FDM is a global business and technology consultancy seeking a Senior Business Analyst to work for our client within the insurance sector. This is initially a 3-month contract with the potential to extend and will be a hyrbid role based in Edinburgh, Glasgow or Cheshire.
Our client is seeking a highly skilled and proactive Senior Business Analyst to support the BPA Buy-In Implementation Team in shaping and documenting the future-state operational processes for Bulk Purchase Annuities. This role is critical to ensuring the team is equipped with robust, efficient, and compliant processes as we scale their BPA operations.
The successful candidate will work closely with subject matter experts across the business to define, map, and document key operational workflows, with a strong focus on customer experience, operational resilience, and regulatory compliance.
Responsibilities
- Collaborate with business subject matter experts to define and document “to-be” operational processes for BPA buy-ins
- Create detailed process maps using industry-standard tools such as Visio or Lucidchart
- Develop comprehensive supporting materials including standard operating procedures (SOPs), process guides, and staff training content
- Design and document the end-to-end process for the production and issuance of BPA Customer Video Statements
- Ensure all communications are clear, consistent, and aligned with internal standards and regulatory expectations
- Define processes for performing manual benefit calculations, including validation checks, audit trail requirements, and exception handling procedures
- Establish formal dispute resolution workflows for trustees
- Define clear escalation paths, outline roles and responsibilities, and develop timelines and communication protocols
- Define business continuity processes to ensure resilience in the face of system failures or resource constraints
- Review current document storage and access practices to identify and implement improvements that enhance operational efficiency
- Partner with another Business Analyst to review and update the Data Protection Impact Assessment (DPIA)
- Ensure all processes are compliant with GDPR and internal data governance frameworks
About You
Requirements
- Minimum of 8 years’ experience as a Business Analyst within financial services, preferably in pensions, annuities, or insurance
- Strong capabilities in process mapping and operational documentation
- Demonstrated ability to work with cross-functional teams and engage with senior stakeholders
- Solid understanding of regulatory frameworks such as GDPR and FCA guidelines
- Excellent verbal and written communication skills, with strong stakeholder management abilities
- Experience working in Bulk Purchase Annuities or Defined Benefit pension schemes would be advantageous
- Familiarity with customer communication strategies and digital delivery methods, particularly video statement solutions
- Exposure to business continuity planning and operational risk management
About Us
Why join us
- Career coaching, mentoring and access to upskilling throughout your entire FDM career
- Assignments with global companies and opportunities to work abroad
- Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
- Annual leave, work-place pension and BAYE share scheme
About FDM
We are a business and technology consultancy and one of the UK\’s leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
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Senior Business Analyst - Edinburgh, Glasgow or Cheshire employer: FDM Group Ltd.
Contact Detail:
FDM Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst - Edinburgh, Glasgow or Cheshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in insurance or financial services. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience with process mapping and operational documentation.
✨Tip Number 3
Showcase your skills through a portfolio! If you’ve got examples of process maps or SOPs you've created, put them together in a neat presentation. This will help you stand out and demonstrate your expertise during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Senior Business Analyst - Edinburgh, Glasgow or Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience in process mapping and operational documentation, especially within financial services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with Bulk Purchase Annuities and how you can contribute to our client's success. Keep it engaging and relevant!
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at FDM!
How to prepare for a job interview at FDM Group Ltd.
✨Know Your Processes
Make sure you’re well-versed in the operational processes related to Bulk Purchase Annuities. Brush up on your process mapping skills and be ready to discuss how you would document and improve these workflows. Familiarity with tools like Visio or Lucidchart will definitely give you an edge.
✨Understand Regulatory Frameworks
Since this role involves compliance with GDPR and FCA guidelines, it’s crucial to demonstrate your understanding of these regulations. Prepare examples of how you've ensured compliance in past roles, and be ready to discuss how you would approach regulatory challenges in this position.
✨Engage with Stakeholders
Showcase your ability to work with cross-functional teams and engage senior stakeholders. Think of specific instances where you’ve successfully collaborated with others to achieve a common goal. This will highlight your communication skills and stakeholder management abilities.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and operational resilience. Think about potential challenges in the BPA buy-in process and how you would address them. Being able to articulate clear escalation paths and dispute resolution workflows will impress your interviewers.
