FDL Contractors is looking for an experienced and organised Contract Coordinator to join our team in Stafford.
This is an opportunity to take a key role in supporting the delivery of our maintenance contracts.
Working closely with the Contract Manager, you will be responsible for the day-to-day administration and coordination of reactive maintenance works, ensuring jobs are scheduled efficiently, contractual deadlines are monitored and all documentation is processed accurately.
The successful candidate will be confident managing multiple priorities, communicating with engineers and clients, and maintaining accurate records in a busy maintenance environment.
Key Responsibilities
- Receive, log and manage maintenance requests using our job management system.
- Monitor job progress, contractual response times and outstanding works.
- Liaise with engineers, subcontractors, suppliers and clients to ensure works progress efficiently.
- Review completed job reports, timesheets, photographs and supporting documentation.
- Process emergency call-out reports and help coordinate any necessary follow‑on actions.
- Help prepare invoices and maintain accurate financial administration records.
- Maintain and update client contract management portals.
- Gather information for follow‑on quotations and monitor outstanding approvals.
- Help prepare weekly reports on contract performance, outstanding jobs and completion status.
- Handle routine client enquiries and escalate issues where required.
- Support the Contract Manager in maintaining efficient administrative processes and service standards.
About You
We are looking for someone who is proactive, organised and comfortable working in a fast‑paced maintenance environment.
- Previous experience in construction, property maintenance, facilities management or a similar industry.
- Experience in contract administration, job coordination or maintenance scheduling.
- Strong organisational skills and the ability to manage multiple jobs simultaneously.
- Excellent communication skills, both written and verbal.
- Good attention to detail and accurate record‑keeping.
- Confident using Microsoft Office and computer‑based management systems.
- Ability to prioritise workloads and work effectively under pressure.
- A professional and customer‑focused approach.
- Previous experience using Simpro or similar job management software.
- Experience working on local authority or public sector maintenance contracts.
- Understanding of reactive maintenance, service level agreements (SLAs) and contractual response times.
- Experience processing purchase orders, completion reports and invoices.
What We Offer
- Monday to Friday working hours.
- 20 days' annual leave plus bank holidays.
- An opportunity to play an important role in the delivery of our maintenance contracts.
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