The Program Manager’s primary responsibility is to structure, coordinate and safeguard the delivery of high-impact, cross-functional programmes in the European online betting sector. They support one or more Project / Program leaders to ensure overall consistency, effective dependency management, delivery against commitments, and alignment with business, product, technology, operations, trading and compliance priorities.
Key Responsibilities:
Commitment management and delivery assurance
- Define the programme objectives, deliverables, milestones, dependencies and success criteria.
- Consolidate the schedule / scope / budget trajectory and provide visibility on risks and decision points.
- Support Program Leaders in removing blockers, prioritising activities and preparing decisions.
- Ensure that commitments made to sponsors and internal / external stakeholders are met.
Cross-functional management of multi-disciplinary programmes
- Orchestrate contributions from Product, IT, Operations, Trading, CRM, Data, Finance, Legal, Risk and Compliance.
- Establish governance routines: weekly programme reviews, monitoring committees, decision forums and steering committees.
- Provide an integrated view of business, customer, regulatory, operational and technology impacts.
- Maintain clear documentation: consolidated schedule, RAID log, decisions, actions, dependencies and executive reporting.
Performance improvement and risk management
- Contribute to transformation, product launch, platform enhancement and operational improvement programmes.
- Incorporate market requirements: player experience, sportsbook performance, trading, payments, AML/KYC, responsible gambling, player protection and local requirements.
Coordination and communication
- Maintain trusted relationships with sponsors, business functions and delivery teams.
- Mobilise contributors around shared objectives and facilitate alignment across teams.
- Produce decision-oriented summaries tailored to executive forums and operational stakeholders.
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Program Manager employer: FDJ UNITED
FDJ UNITED is an exceptional employer located in the vibrant Greater London area, offering a collaborative work culture that values innovation and employee development. With a focus on meaningful change and automation, employees are provided with ample opportunities for growth and skill enhancement, making it an ideal place for those looking to advance their careers in People Systems. The company's commitment to supporting a diverse workforce ensures a rewarding and inclusive environment for all team members.