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- Tasks: Lead global workforce planning and optimise performance across digital channels.
- Company: Top gaming operator in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
- Why this job: Join a dynamic team and drive impactful decisions in a fast-paced environment.
- Qualifications: Strong background in resource planning and data-driven decision-making.
- Other info: Exciting role with potential for significant career growth.
The predicted salary is between 54000 - 84000 £ per year.
A leading gaming operator in the United Kingdom seeks a Head of Customer Operations Performance & Insights. This role involves owning global workforce planning capabilities and leading teams in optimizing performance across digital channels.
Ideal candidates will have a strong background in resource planning and a proven record in delivering forecasting accuracy. The position also focuses on strategic leadership and the ability to manage complex data-driven decision-making while driving innovations in a fast-paced environment.
Global Head of Digital Workforce Planning & Insights employer: FDJ UNITED
Contact Detail:
FDJ UNITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Head of Digital Workforce Planning & Insights
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend gaming conferences. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in workforce planning and performance optimisation. We want to see how you’ve tackled challenges and driven results.
✨Tip Number 3
Ace the interview! Research the company’s digital channels and come armed with insights on how you can enhance their operations. We love candidates who can think strategically and bring innovative ideas to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for talent that aligns with our vision, so don’t hesitate to put yourself out there!
We think you need these skills to ace Global Head of Digital Workforce Planning & Insights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in resource planning and any achievements in forecasting accuracy. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic leadership skills and how you've driven performance improvements in previous roles. Let us know why you're the perfect fit for this fast-paced environment.
Showcase Data-Driven Decision Making: Since this role involves complex data analysis, be sure to include examples of how you've used data to inform decisions in your past positions. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at FDJ UNITED
✨Know Your Numbers
Make sure you brush up on your data analysis skills. Be prepared to discuss specific examples of how you've used data to drive decision-making in previous roles. This will show that you can handle the complex data-driven aspects of the job.
✨Showcase Your Leadership Style
As a strategic leader, it's crucial to convey your leadership style during the interview. Think about past experiences where you've led teams through change or innovation, and be ready to share those stories. This will demonstrate your capability to manage and inspire teams effectively.
✨Understand Workforce Planning
Familiarise yourself with the latest trends and best practices in workforce planning. Be ready to discuss how you would approach global workforce planning capabilities and what strategies you would implement to optimise performance across digital channels.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential challenges in workforce planning and how you would address them. This will help you showcase your critical thinking and adaptability in a fast-paced environment.
