Always-On Journeys Lead — Gamification & Loyalty in London
Always-On Journeys Lead — Gamification & Loyalty

Always-On Journeys Lead — Gamification & Loyalty in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead exciting customer journeys and optimise reward strategies in a dynamic gaming environment.
  • Company: Top UK betting and gaming operator known for innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Join a vibrant team and make a real impact in the gaming industry.
  • Qualifications: 2+ years in online gambling, strong analytical skills, and experience with Optimove.

The predicted salary is between 36000 - 60000 £ per year.

A leading betting and gaming operator in the United Kingdom is seeking an experienced professional to execute multi-channel customer communication and reward strategies. You will work closely with Journey Managers to deliver customer journeys and continuously optimize performance.

The ideal candidate has over 2 years of experience in the online gambling industry, strong analytical skills, and is proficient with tools like Optimove. Join us for a dynamic work environment focused on innovation and growth.

Always-On Journeys Lead — Gamification & Loyalty in London employer: FDJ United group

As a leading betting and gaming operator in the UK, we pride ourselves on fostering a dynamic work environment that champions innovation and growth. Our commitment to employee development is reflected in our comprehensive training programmes and opportunities for career advancement, ensuring that you can thrive in your role as Always-On Journeys Lead. Join us to be part of a collaborative culture where your contributions are valued and rewarded, all while working in an exciting industry at the forefront of customer engagement.
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Contact Detail:

FDJ United group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Always-On Journeys Lead — Gamification & Loyalty in London

Tip Number 1

Network like a pro! Reach out to folks in the online gambling industry, especially those who work with customer journeys and gamification. A friendly chat can open doors and give you insights that might just land you that interview.

Tip Number 2

Show off your analytical skills! Prepare some examples of how you've used data to optimise customer journeys in the past. Being able to discuss your experience with tools like Optimove will definitely make you stand out.

Tip Number 3

Tailor your approach! When you apply through our website, make sure to highlight your specific experience in multi-channel communication and loyalty strategies. We love seeing candidates who understand our focus on innovation and growth.

Tip Number 4

Stay updated on industry trends! Follow relevant blogs and news in the betting and gaming sector. This knowledge will not only help you in interviews but also show us that you're genuinely passionate about the field.

We think you need these skills to ace Always-On Journeys Lead — Gamification & Loyalty in London

Multi-channel Customer Communication
Reward Strategies
Journey Management
Performance Optimisation
Analytical Skills
Online Gambling Industry Experience
Proficiency in Optimove
Innovation
Growth Mindset

Some tips for your application 🫡

Show Your Passion for Gaming: When writing your application, let your enthusiasm for the betting and gaming industry shine through. We want to see how your experience aligns with our mission and how you can contribute to our innovative environment.

Highlight Relevant Experience: Make sure to detail your experience in the online gambling industry, especially any roles that involved customer communication and reward strategies. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your skills!

Be Analytical: Since strong analytical skills are key for this role, include examples of how you've used data to optimise performance in past positions. We love numbers, so if you’ve got metrics to back up your achievements, share them with us!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at FDJ United group

Know Your Stuff

Make sure you brush up on the online gambling industry, especially the latest trends in customer communication and loyalty strategies. Familiarise yourself with tools like Optimove, as being able to discuss your experience with them will show you're ready to hit the ground running.

Showcase Your Analytical Skills

Prepare to discuss specific examples where you've used data to optimise customer journeys. Think about how you’ve measured success in previous roles and be ready to share those insights. This will demonstrate your ability to drive performance in a data-driven environment.

Collaborate Like a Pro

Since you'll be working closely with Journey Managers, highlight your teamwork skills. Share experiences where collaboration led to successful outcomes. This shows that you can work well in a dynamic environment and contribute to a team-focused culture.

Be Ready for Scenario Questions

Expect questions that ask how you would handle specific challenges in customer engagement or loyalty programmes. Prepare some scenarios from your past experience where you successfully navigated similar situations, showcasing your problem-solving skills and innovative thinking.

Always-On Journeys Lead — Gamification & Loyalty in London
FDJ United group
Location: London
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  • Always-On Journeys Lead — Gamification & Loyalty in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    FDJ United group

    50-100
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