Sales Administrator

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value‑added services for global OEM and aftermarket customers.

At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service‑first.

Our Values Guide Everything We Do

• We Are Service First – We act with agility and intelligence to solve our partner’s most pressing needs.
• We Are Respectful – We behave with dignity, fairness, and acceptance.
• We Are Amplifiers – We invest in driven, diverse and experienced professionals, businesses and partners.
• We Are Open‑Minded – We communicate with intention, curiosity, and diversity of thought.
• We Are Accountable – We own responsibility for our outcomes.
• We Value Our People – We offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs.

We Are Looking For

The Sales Administrator will play a key role in supporting the sales team by managing administrative tasks, coordinating sales activities, and providing exceptional customer service. This position offers an exciting opportunity to contribute to the success of our sales operations and build strong relationships with our clients.

What You’ll Do (Responsibilities)

• Assist the sales team with scheduling appointments, meetings, and travel arrangements.
• Prepare sales reports, presentations, and other materials for sales meetings and presentations.
• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives.
• Receive and process customer orders accurately and efficiently.
• Coordinate with various departments to ensure timely order fulfillment and delivery.
• Maintain records of sales orders, invoices, and shipping documents.
• Serve as the main point of contact for customer inquiries and requests.
• Address customer concerns and resolve issues in a timely and professional manner.
• Provide product information, pricing, and availability to customers as needed.
• Maintain accurate and up‑to‑date customer and sales data in CRM software.
• Generate reports on sales performance, trends, and forecasts for analysis.
• Assist in analyzing sales data to identify opportunities for growth and improvement.
• Provide general administrative support to the sales team, including filing, scanning, and organizing documents.
• Maintain calendars, schedules, and correspondence for sales representatives.
• Assist in preparing proposals, contracts, and other sales‑related documents.
• Perform other duties as assigned.

What You Bring (Qualifications & Skills)

• Associate’s degree or equivalent from two‑year college or technical school.
• 2‑3 years of sales experience.
• Experience with Quantum is helpful.
• Ability to read and interpret general business periodicals, technical procedures or government regulations.
• Ability to write reports, business correspondence and procedures.
• Strong problem‑solving and analytical thinking abilities, with a keen attention to detail.
• Ability to work collaboratively across cross‑functional teams and manage multiple priorities in a fast‑paced environment.
• Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.).
• Knowledge in company basic ERP and internet browsing.

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.