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For Companies At a Glance
- Tasks: Manage customer accounts, process orders, and build strong relationships.
- Company: FDH Aero, a leader in aerospace supply chain solutions with 60+ years of experience.
- Benefits: Competitive pay, training, mentorship, and career growth opportunities.
- Why this job: Join a diverse team that values service, respect, and innovation.
- Qualifications: 7-10 years in sales, strong communication skills, and problem-solving abilities.
- Other info: Dynamic work environment with a focus on collaboration and accountability.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Overview
FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies. With over 60 years of experience, we simplify supply chains for OEM and aftermarket customers, specializing in hardware, electrical, consumables, expendables, licensed products, and valueâadded services. Headquartered in Commerce, California, FDH operates across the Americas, EMEA, and APAC.
Why Work Here?
At FDH Aero we value driven, diverse, and experienced professionals who are curious, courageous, and actionâoriented. We test confidence with humility, put service first, and empower employees with autonomy, authority, and a clear mission.
Core Values
- We Are Service First â Act with agility and intelligence to solve partners' most pressing needs.
- We Are Respectful â Behave with dignity, fairness, and acceptance, prioritizing empathy and connection.
- We Are Amplifiers â Invest in our people, businesses, and partners, fueling entrepreneurship.
- We Are OpenâMinded â Communicate with intention, curiosity, and diverse thought to challenge statusâquo and innovate.
- We Are Accountable â Own outcomes, set expectations, embrace critique, and empower immediate action.
- We Value Our People â Offer competitive benefits, training, mentorship, and career development.
Responsibilities
- Receive and process quotes, orders, pricing, availability, shipping costs, etc.
- Communicate with customers and process RFQs, POs, returns, and order followâups.
- Possess detailed product knowledge and troubleshoot customers' needs.
- Create and build customer relationships via email and telephone.
- Negotiate prices with customers for potential orders.
- Effectively communicate with internal departments including Shipping & Receiving, Quality, Finance, Operations, and Purchasing.
- Recommend products and services that best fit customer needs.
- Review and accurately enter Purchase Orders (Contracts) to ensure compliance with terms, quality, and customer specific requirements.
- Be cooperative, positive, and respectful with customers, supervisors, and coâworkers.
- Perform other duties as assigned.
Qualifications & Skills
- Associate's degree or equivalent from a twoâyear college or technical school.
- 7â10 years of salesârelated experience.
- Ability to read and interpret business periodicals, technical procedures, and government regulations.
- Strong written communication skills for reports and business correspondence.
- Problemâsolving and analytical thinking with keen attention to detail.
- Ability to work collaboratively across crossâfunctional teams and manage multiple priorities in a fastâpaced environment.
- Skilled in Microsoft Office (Excel, PowerPoint, Word, etc.).
- Knowledge of basic ERP systems and internet browsing.
Seniority Level: MidâSenior level
Employment Type: Fullâtime
Job Function: Sales and Business Development
Industries: Aviation and Aerospace Component Manufacturing
Equal Opportunity Statement
FDH Aero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Sr. Account Manager in London employer: FDH Aero
Contact Detail:
FDH Aero Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Sr. Account Manager in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the aerospace and defence sectors. Attend industry events or webinars, and donât be shy about introducing yourself. We all know that sometimes itâs not just what you know, but who you know!
â¨Tip Number 2
Prepare for those interviews by researching FDH Aero inside out. Understand their core values and how they align with your own. We want to see you demonstrate that youâre not just a fit for the role, but also for the company culture!
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in sales and account management clearly. We want you to feel confident and ready to tackle any question that comes your way.
â¨Tip Number 4
Donât forget to follow up after your interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Sr. Account Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Sr. Account Manager role. Highlight your relevant experience in sales and customer relationship management, and show how you embody our core values like being service-first and accountable.
Showcase Your Communication Skills: Since strong written communication is key for this position, ensure your application is clear, concise, and free of errors. Use professional language but let your personality shine through â we want to see the real you!
Demonstrate Problem-Solving Abilities: In your application, share specific examples of how you've tackled challenges in previous roles. This will help us see your analytical thinking and problem-solving skills in action, which are crucial for the Sr. Account Manager position.
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre proactive â a quality we value!
How to prepare for a job interview at FDH Aero
â¨Know Your Stuff
Make sure you have a solid understanding of FDH Aero's products and services. Brush up on aerospace and defence supply chains, as well as the specific hardware and consumables they deal with. This will show your genuine interest and help you answer questions confidently.
â¨Showcase Your Experience
With 7-10 years of sales experience required, be ready to discuss your past roles in detail. Prepare examples of how you've successfully managed customer relationships, negotiated prices, and solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
â¨Emphasise Teamwork
FDH Aero values collaboration across departments. Be prepared to share examples of how you've worked with cross-functional teams in the past. Highlight your ability to communicate effectively with different departments like Shipping, Quality, and Finance to get things done.
â¨Align with Their Values
Familiarise yourself with FDH Aero's core values: Service First, Respectful, Amplifiers, Open-Minded, and Accountable. Think about how your personal values align with theirs and be ready to discuss this during the interview. Showing that you fit their culture can set you apart from other candidates.
