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- Tasks: Arrange signing meetings, witness signatures, and ensure a positive customer experience.
- Company: Join a diverse and innovative company committed to employee success.
- Benefits: Comprehensive benefits, virtual healthcare, and flexible working hours.
- Why this job: Perfect for those seeking extra income while making a real impact in the community.
- Qualifications: Strong communication skills, attention to detail, and reliable internet access required.
- Other info: Ideal for students or anyone looking for flexible, on-call work.
Company Summary Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated. FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities. Job Summary We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you\\\’ll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. We are continually searching for the best talent; individuals who possess a deep commitment to the customers and markets we serve. We are currently seeking an individual contractor to fulfill the role of Signing Agent in the following areas: Baie Verte/Fleur de Lys Bide Arm Blue Cove/ Flowers Cove Brig Bay Burin Bay de Verde Bonavista Burgeo CLARENVILLE Come by Chance Harbour Breton Placentia Port aux Basques Daniels Harbour Grand Falls-Windsor Springdale/ Southbrook St. Anthony St. Mary\\\’s Stephenville Marystown Labrador-Happy Valley-Goose Bay Gander Reporting to the Manager, Operations, you will undertake the following: Contact the borrower via telephone within the lender-designated timelines to arrange a signing meeting and clarify expectations prior to the scheduled meeting. Witness and certify the validity of signatures on all mortgage and legal documents and ensure that appropriate procedures are followed to meet lender requirements regarding the execution of the document package, including ID verification. Commissioner of Oaths required Meet with borrowers, at their convenience, and return signed documentation to FCT as per defined procedures. Ensure a positive customer service experience, by handling customer queries efficiently and effectively. Excellent communication, customer service skills and interpersonal skills. A quick learner with the ability to take initiative and be proactive. Very strong planning and organizational skills with attention to detail Computer skills – Internet, email, MS Office (Outlook, Word, Adobe). Experience in the lending or legal industry is preferred. Ability to manage confidential information. Reliable internet/email, printer and cell phone access. Access to a reliable vehicle. Flexibility to work on an on-call basis, available days, evenings and weekends Attendance required at client residences to witness/commission documents. Most appointments will be evenings or weekends. Ideal for someone looking for an extra income. Must have printer and scanning capabilities. Company Highlights Comprehensive benefits that include virtual healthcare and an Employee
Signing Agent - Province of Newfoundland & Labrador (various locations available) employer: FCT
Contact Detail:
FCT Recruiting Team
We think you need these skills to ace Signing Agent - Province of Newfoundland & Labrador (various locations available)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Signing Agent role. Highlight your relevant experience in customer service and any background in the lending or legal industry. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since this role involves a lot of interaction with borrowers, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share an example of how you've effectively handled customer queries in the past.
Be Detail-Oriented: Attention to detail is key for a Signing Agent. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the information you need about the role and our company culture there!
How to prepare for a job interview at FCT
✨Know the Company Inside Out
Before your interview, take some time to research FCT thoroughly. Understand their commitment to diversity and inclusion, as well as their services in title insurance and real estate. This knowledge will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Signing Agent, excellent customer service is key. Prepare examples from your past experiences where you handled customer queries effectively or went above and beyond for a client. This will demonstrate your commitment to providing a positive experience, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle various situations. Think about scenarios related to signing documents, managing confidential information, or dealing with difficult clients. Practising these responses will help you feel more confident during the interview.
✨Highlight Your Organisational Skills
Given the nature of the role, strong planning and organisational skills are essential. Be prepared to discuss how you manage your time, especially when working on an on-call basis. Share specific tools or methods you use to stay organised, as this will reassure them of your ability to handle the responsibilities of the position.