Job Description:
Service Administrator / Customer Service Salary £28,000 Depending on age and experience. Kidlington
My Client is a well-established Building Services Company located in Kidlington, Oxfordshire. The company specialises in the Design, Installation, and Maintenance of Mechanical and Electrical Building Services in the Construction Industry.
The company has also held the Royal Warrant, for services to the Royal Household for many years.
We are looking for an experienced Administrator to join our busy Service Team. Working with Colleges, Universities, and Private Estates, raising call-outs for emergency heating problems, and planning regular service visits.
Service Administrator/Customer Service - reporting to the lead Maintenance Co-ordinator in the following duties:
Day to Day Administration of the Department to include:
Taking calls and processing emergency call-outs.
Processing worksheets & reports from engineers.
Processing invoices & timesheets to ensure they are complete & accurate.
Updating records.
Liaising via telephone & email with customers, sub-contractors & company personnel.
Requesting information & costs from suppliers.
Compiling quotes for customers.
Dealing with engineer requests including organising training, vehicles etc.
Assisting in other duties as they arise and providing cover for other members of staff within department.
Additional information:
Holiday entitlement 20 days (plus Bank Holidays) - increasing with service to 25 days
Working Hours 8am - 5pm (with 1 hour lunch break)
Parking on site also Close to local bus routes
Preferred Skills & Experience
Chosen Candidate must have good standard of education, excellent English and Maths_
Excellent customer service & communication skills
Good keyboard & IT skills including Word and Excel
Strong administration skills
Ability to prioritise
Good organisation of self and others
Ability to work as part of a team
Willingness to learn new skills
Previous Service & Maintenance Department experience (or similar)
Could suit someone in Property Management
Outgoing personality
This is a great company to work for, who really look after and reward their staff, if you would like to be considered for this role, then email Fiona Catanach your CV in confidence and let's have a chat.
Job Type: Full-time
Job Type: Permanent
Job Type: Full-time
Benefits:
- Company pension
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Work Location: In person
Service Administrator in Kidlington employer: FCR PROPERTY LIMITED
Join a dynamic and expanding team in Stoke on Trent, where your role as a Conveyancing Paralegal will be valued and supported. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to enhance your skills. With a competitive salary and a commitment to work-life balance, we ensure that our employees thrive both professionally and personally in a rewarding environment.
