At a Glance
- Tasks: Be the first point of contact for patients and help them access urgent care.
- Company: Join the dedicated team at Blackpool Victoria Hospital.
- Benefits: Competitive hourly rate with extra pay for weekends and nights.
- Other info: Flexible 24/7 shifts with opportunities for growth in healthcare.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
FCMS is looking for an Urgent and Emergency Care Navigator at Blackpool Victoria Hospital. In this role, you will be the first point of contact for patients and assist them in accessing the right care.
Duties include:
- Booking ambulances
- Answering enquiries
- Supporting administrative tasks within the Urgent and Emergency Care Teams
This position operates on a 24/7 shift basis, offering a competitive hourly rate along with enhancements for weekend and overnight shifts.
Urgent Care Navigator - 24/7 Patient Access & Admin employer: FCMS
FCMS is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth and development within the dynamic environment of Blackpool Victoria Hospital, employees benefit from competitive pay rates and additional enhancements for unsociable hours, making it a rewarding place to work for those passionate about healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Urgent Care Navigator - 24/7 Patient Access & Admin
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in urgent care. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient access and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share personal stories or experiences that highlight your commitment to helping others, especially in urgent situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Urgent Care Navigator - 24/7 Patient Access & Admin
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us see your enthusiasm for helping patients. Share any relevant experiences that highlight your commitment to providing excellent care and support.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Urgent Care Navigator role. Highlight your skills in patient access, administration, and any experience with emergency care to catch our attention.
Be Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point, ensuring we can easily see how your skills match the job requirements without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Blackpool Victoria Hospital.
How to prepare for a job interview at FCMS
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Urgent Care Navigator. Familiarise yourself with patient access processes, ambulance booking systems, and the types of enquiries you might handle. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will show that you can handle the demands of a 24/7 environment.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to resolve issues quickly and efficiently. Be ready to discuss these experiences and how they relate to assisting patients in accessing the right care. Highlighting your problem-solving skills will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the Urgent and Emergency Care Teams and their operations. This shows your genuine interest in the role and helps you assess if the position is the right fit for you. It’s also a great way to engage with the interviewers.
