At a Glance
- Tasks: Provide remote admin support and telephony services for patients in a calm, supportive environment.
- Company: Join the NHS, a leading healthcare provider dedicated to patient care.
- Benefits: Enjoy an NHS Pension, Cycle to Work Scheme, and comprehensive training.
- Other info: Flexible remote work with opportunities for personal and professional growth.
- Why this job: Make a difference in patient care while developing valuable skills in a supportive team.
- Qualifications: Strong communication skills and a compassionate approach to patient interactions.
The predicted salary is between 29970 - 36483 £ per year.
NHS is seeking a Receptionist to provide remote administrative and telephony support services for patients. You will work closely with the Practice Manager and maintain a calm, non-judgemental demeanor.
The role includes:
- Answering calls
- Arranging appointments
- Liaising with healthcare professionals
Full training will be provided, and the position offers benefits like an NHS Pension and a Cycle to Work Scheme.
Remote Health Admin - Trauma-Informed Patient Care employer: FCMS
NHS is an exceptional employer, offering a supportive work culture that prioritises patient care and employee well-being. With comprehensive training and opportunities for professional growth, employees can thrive in a fulfilling environment while enjoying benefits such as an NHS Pension and a Cycle to Work Scheme, all from the comfort of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Health Admin - Trauma-Informed Patient Care
✨Tip Number 1
Make sure to research the NHS and its values before your interview. Understanding their commitment to trauma-informed care will help you align your answers with what they’re looking for.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephony support, try doing mock calls with friends or family to get comfortable with answering questions and managing appointments.
✨Tip Number 3
Show off your calm and non-judgemental approach during interviews. Share examples from past experiences where you’ve handled stressful situations with grace – it’s key for this role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the resources you need to make your application stand out, so let’s get you that remote health admin job!
We think you need these skills to ace Remote Health Admin - Trauma-Informed Patient Care
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative roles, especially in healthcare. We want to see how your skills align with the responsibilities of providing remote support and maintaining a calm demeanour.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about trauma-informed care and how you can contribute to our team. We love seeing genuine enthusiasm for the role.
Showcase Communication Skills:Since this role involves a lot of telephony support, emphasise your communication skills. We need someone who can handle calls with empathy and professionalism, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at FCMS
✨Know Your Stuff
Familiarise yourself with the NHS and its values, especially around trauma-informed care. Understand the role of a Receptionist in a healthcare setting and be ready to discuss how you can contribute to a calm and supportive environment for patients.
✨Practice Your Communication Skills
Since you'll be handling calls and liaising with healthcare professionals, practice clear and concise communication. Role-play common scenarios with a friend or family member to build your confidence in answering calls and arranging appointments.
✨Show Empathy and Understanding
Prepare examples from your past experiences where you've demonstrated empathy and a non-judgemental approach. This is crucial in a healthcare setting, so think about how you can convey your ability to support patients effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or training processes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
